We despatch items every weekday. Items are all priority packed and sent on the same day. We primarily use royal mail for UK and international orders. Larger or heavier items are sent by courier on a priority service. We do not guarantee delivery times, only despatch times. We ship internationally see details for prices or email for a quote. We are a VAT registered UK business. DSR & Terms fully endorsed and are explained below in 'return policy'. We have a FREEPOST address or collection service for faulty items! This doesnt include items that are incompatible. Items that are opened & subsequently tried or used are not covered by distance selling regulations. Sealed Items can be inspected in the box and returned within 14 days at buyers cost of postage only if they remain sealed and resella.