Product Ruby Gillman, Teenage Kraken [DVD]. Format: DVD. I have received my item, but I no longer want to keep it?. What do I do?. What do I do if I have not received my order?. This includes ZIP Codes with prefixes of 967 and 969 and those with the following prefixes: 995, 996, 997, 998, 999, 968, 006, 007, 008, and 009.