Your order will ship LTL via a common carrier, such as SAIA or TForce Freight, on a tractor trailer, with liftgate service to transfer it from the truck to the ground. Alternatively, a pickup from the local freight terminal can be arranged. Inspect the item thoroughly for damages upon delivery, noting any issues on the Bill of Lading before signing. If the shipment arrives severely damaged, you have the right to refuse it and should immediately contact us for a replacement. The freight carrier will contact you 24 hours before delivery using the number provided by Amazon, which is typically a generic one with an auto-generated extension. To ensure smooth communication, we encourage providing a direct contact number through Amazon's message system.
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