The DVD is Brand New! Still in original factory shrink wrap! All items ship Monday - Friday - Fast Shipping in a secure bubble mailer. 1 - 5 business day delivery. 97 % + We ship same or next business day. Shipping transit days depend on distance from our California location & pse keep track of bad weather, can cause delays. We use an expeditor as well as direct drops at US Postal Service twice daily Pacific Time. End delivery is always US Postal Service. Customer service in the California / United States Only, Pacific Time M - F. New in original shrink wrap and or security strip.