Pottery Barn
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| Store Description | This description is solely provided by Pottery Barn |
| Expertly crafted furniture and home decor. Designed for the way you live, our home accessories and outdoor furniture enhance your way of life and bring unique character to your home. Find home furnishings for every room at Potterybarn.com. | |
| Customer Service | |
| Corporate Address |
151 Union St.
San Francisco, CA 94111 |
| Phone | 888.779.5176 |
| Live Chat | No |
| Phone Ordering | |
| Phone | 888.779.5176 |
| Payment Methods | |
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American Express
Mastercard
Visa
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Discover
Store credit
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| Special Services | |
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Customer's Info is Confidential
Confidential by Customer Request Only
Available 24 Hours a Day
On-line Order Tracking System
Gift Services Available
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Secure Ordering/Payment
On-line Ordering Shopping Cart System
Guaranteed Security
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| Delivery Options | |
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UPS Standard Next Day
UPS Ground
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Other:
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See site for more options |
| State Sales Tax | |
| Pottery Barn collects sales tax in the following states: | |
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Alabama Arizona Arkansas California Colorado Connecticut District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Nebraska Nevada |
New Jersey New Mexico New York North Carolina Ohio Oklahoma Pennsylvania Rhode Island South Carolina Tennessee Texas Utah Vermont Virginia Washington Wisconsin |
| Return Policy | |
| 100% Satisfaction Guarantee | Yes |
| We cannot accept returns on monogrammed, personalized, special-order items, or on items damaged through normal wear and tear. We also cannot accept returns of final–sale items which are identified by a price which ends in .99. For returns of items purchased from your Pottery Barn registry, we will gladly provide a refund or exchange for the merchandise within 90 days of your event or purchase, whichever date is later. You may return merchandise through the mail for a refund or replacement. | |