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| Store Description | This description is solely provided by Horchow |
| While our exceptional quality and renowned customer service have not changed since 1971, our merchandise assortment has grown spectacularly. Horchow.com and our catalogs offer everything from fine furniture and luxury linens to distinctive tabletop designs, lighting, antiques, rugs, and decorative accents – in short, something for every home, and every style. | |
| Customer Service | |
| Corporate Address |
400 East Royal Lane Suite #112
Irving, TX 75039 |
| horchow@customercare.horchow.com | |
| Phone | 1.877.944.9888 |
| Live Chat | Yes |
| Phone Ordering | |
| Phone | 1.877.944.9888 |
| Payment Methods | |
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American Express
Bank card
COD
Carte Blanche
Cyber Cash
Diner’s Club
Discover
JCB
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Mastercard
Money Order
PayPal
Personal Check
Purchase Orders
Store credit
Visa
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| Special Services | |
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Available 24 Hours a Day
Confidential by Customer Request Only
Customer's Info is Confidential
Gift Services Available
Guaranteed Security
International Shipping Available
Live Customer Representative
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On-line Order Tracking System
On-line Ordering Shopping Cart System
One-Click Ordering
Pickup locations
Secure Ordering/Payment
You Must Register
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| Delivery Options | |
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FedEx 2 Day
FedEx Ground
FedEx Overnight
International
UPS 2nd Day
UPS Ground
UPS Priority Next Day
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UPS Standard Next Day
USPS Express Mail
USPS First Class Mail
USPS Media Mail
USPS Priority Mail
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| State Sales Tax | |
| Horchow collects sales tax in the following states: | |
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Arizona California District of Columbia Florida Georgia Hawaii Illinois Maryland Massachusetts Michigan Minnesota Missouri Nevada New Jersey New York North Carolina Pennsylvania Texas Virginia Washington |
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| Return Policy | |
| 100% Satisfaction Guarantee | Yes |
| We want you to be completely happy with your order. You may return unused, undamaged merchandise within six months for exchange, credit, or refund. Returned merchandise should be in original vendor packaging and be in the same condition as when it was delivered to you. Used merchandise cannot be returned unless defective. A pickup fee may apply to returns of large and heavy items. We cannot accept COD returns. | |
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