TiVo
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| Customer Service | |
| Corporate Address |
2160 Gold Street
P.O. Box 2160 Alviso, CA 95002 |
| Phone | 877-367-8486 |
| Live Chat | No |
| Phone Ordering | |
| Phone | 1-877-289-8486 |
| Payment Methods | |
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American Express
Mastercard
Visa
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Discover
Store credit
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| Delivery Options | |
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FedEx 2 Day
UPS Standard Next Day
FedEx Ground
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USPS Priority Mail
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| State Sales Tax | |
| TiVo collects sales tax in the following states: | |
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Alabama Arizona California Colorado Connecticut Florida Georgia Illinois Indiana Kentucky Massachusetts Minnesota Nevada New Mexico New York Ohio Pennsylvania Texas Virginia Washington |
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| Return Policy | |
| 100% Satisfaction Guarantee | Yes |
| You may return any of the following TiVo Accessories, for any reason, for a refund: any electronic item in its original, unopened packaging any unworn, unwashed apparel item any undamaged TiVo doll with the tags still attached any other item in new condition with original packaging and accessories | |