Store Information for Zales

Zales

Store Description This description is solely provided by Zales
Nationally recognized authority on diamonds. Founded in 1924, "the Diamond Store" is the most recognizable name in fine jewelers.
Customer Service
Corporate Address 901 W. Walnut Hill
Irving, TX 75038
 
Email customerservice@zales.com
 
Phone 1-800-311-5393
 
Live Chat No
Phone Ordering
Phone 1-800-311-5393
Payment Methods
American Express
Mastercard
Visa
Discover
Special Services
Available 24 Hours a Day
On-line Order Tracking System
Live Customer Representative
Secure Ordering/Payment
On-line Ordering Shopping Cart System
Delivery Options
FedEx 2 Day
FedEx Overnight
USPS Priority Mail
Other:
FedEx 3 Day
State Sales Tax
Zales collects sales tax in the following states:
 

Alabama

Alaska

Arizona

Arkansas

California

Colorado

Connecticut

Delaware

District of Columbia

Florida

Georgia

Hawaii

Idaho

Illinois

Indiana

Iowa

Kansas

Kentucky

Louisiana

Maine

Maryland

Massachusetts

Michigan

Minnesota

Mississippi

Missouri

Montana

Nebraska

Nevada

New Hampshire

New Jersey

New Mexico

New York

North Carolina

North Dakota

Ohio

Oklahoma

Oregon

Pennsylvania

Rhode Island

South Carolina

South Dakota

Tennessee

Texas

Utah

Vermont

Virginia

Washington

West Virginia

Wisconsin

Wyoming

Return Policy
Items must be returned within 30 days (of the date order was shipped from our distribution center) for a full refund, or within 90 days for an exchange. Packages must be postmarked within the 30- or 90- day period. Shipping and handling costs, gift bag costs and other additional charges are non-refundable. Refunds are issued in the same form of payment originally used for purchase within 30 days of our receiving returned product.

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