Zales
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| Store Description | This description is solely provided by Zales |
| Nationally recognized authority on diamonds. Founded in 1924, "the Diamond Store" is the most recognizable name in fine jewelers. | |
| Customer Service | |
| Corporate Address |
901 W. Walnut Hill
Irving, TX 75038 |
| customerservice@zales.com | |
| Phone | 1-800-311-5393 |
| Live Chat | No |
| Phone Ordering | |
| Phone | 1-800-311-5393 |
| Payment Methods | |
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American Express
Mastercard
Visa
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Discover
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| Special Services | |
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Available 24 Hours a Day
On-line Order Tracking System
Live Customer Representative
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Secure Ordering/Payment
On-line Ordering Shopping Cart System
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| Delivery Options | |
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FedEx 2 Day
FedEx Overnight
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USPS Priority Mail
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Other:
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FedEx 3 Day |
| State Sales Tax | |
| Zales collects sales tax in the following states: | |
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Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri |
Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Non US |
| Return Policy | |
| Items must be returned within 30 days (of the date order was shipped from our distribution center) for a full refund, or within 90 days for an exchange. Packages must be postmarked within the 30- or 90- day period. Shipping and handling costs, gift bag costs and other additional charges are non-refundable. Refunds are issued in the same form of payment originally used for purchase within 30 days of our receiving returned product. | |