Guitar Hero Store
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| Store Description | This description is solely provided by Guitar Hero Store |
| GuitarHeroStore.com is the Official Store for Guitar Hero, DJ Hero and Band Hero. | |
| Customer Service | |
| Corporate Address |
444 Castro St. #140
Mountain View, CA 94041 |
| service@guitarherostore.com | |
| Phone | 650-930-1300 |
| Live Chat | Yes |
| Phone Ordering | |
| Phone | 650-930-1300 |
| Payment Methods | |
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American Express
Mastercard
Visa
Discover
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Diner’s Club
Purchase Orders
PayPal
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| Special Services | |
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Customer's Info is Confidential
Confidential by Customer Request Only
Available 24 Hours a Day
On-line Order Tracking System
Live Customer Representative
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International Shipping Available
Secure Ordering/Payment
On-line Ordering Shopping Cart System
Guaranteed Security
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| Delivery Options | |
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FedEx 2 Day
UPS Ground
International
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FedEx Overnight
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| State Sales Tax | |
| Guitar Hero Store collects sales tax in the following states: | |
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California Georgia |
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| Return Policy | |
| Restocking Fee | Yes |
| 100% Satisfaction Guarantee | Yes |
| 90 Day Warranty on all RedOctane Branded Accessories. Every RedOctane branded accessory purchased from RedOctane comes with a 90 day warranty. RedOctane will replace or repair any defective component(s) at no charge to you within 60 days of the purchase date. This warranty is only available for the following products: RedOctane Guitar Hero Controller, RedOctane Dance Pad, RedOctane Ignition Pad & Metal Pad, RedOctane Taiko Drum, RedOctane Reload Pedal. | |