FactoryOutletStore
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| Customer Service | |
| Corporate Address |
1410 Broadway
Floor 20th New York, NY 10018 |
| info@factoryoutletstore.com | |
| Phone | 1-800-816-0810 |
| Live Chat | No |
| Phone Ordering | |
| Phone | 1-800-816-0810 |
| Payment Methods | |
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American Express
Personal Check
Money Order
Mastercard
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Visa
Discover
PayPal
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| Special Services | |
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Customer's Info is Confidential
Available 24 Hours a Day
On-line Order Tracking System
Live Customer Representative
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Secure Ordering/Payment
On-line Ordering Shopping Cart System
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| Delivery Options | |
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FedEx 2 Day
UPS Standard Next Day
UPS Priority Next Day
UPS Ground
FedEx Ground
UPS 2nd Day
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FedEx Overnight
USPS Media Mail
USPS First Class Mail
USPS Express Mail
USPS Priority Mail
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| State Sales Tax | |
| FactoryOutletStore collects sales tax in the following states: | |
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New York |
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| Return Policy | |
| Restocking Fee | Yes |
| 100% Satisfaction Guarantee | Yes |
| Brand New Items: 30 day satisfaction guarantee. You may return the phone for an exchange or a refund. We do not reimburse Shipping and Handling costs. Factory Serviced Items: There is absolutely NO REFUNDS on factory serviced items. Factory serviced items that are defective on arrival have a 30 day EXCHANGE ONLY policy for the same model only. We recommend that you purchase an extended warranty for your factory serviced phone in case it malfunctions after 30 days. | |