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FactoryDirect2you.com

FactoryDirect2you.com
 
 
Average Rating: 4/5.0 store rating
On-Time Delivery 4
Customer Service 4
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Store Information

Store Description This description is solely provided by FactoryDirect2you.com
FactoryDirect2you.com - Your source for Quality Products at Discounted Prices.
Customer Service
Corporate Address 2093 Foothill Blvd.
La Verne, California 91750
 
Email sales@factorydirect2you.com
 
Phone 866-233-6587
 
Live Chat No
Phone Ordering
Phone 1-866-233-6587
Payment Methods
American Express
Bank card
COD
Carte Blanche
Cyber Cash
Diner’s Club
Discover
JCB
Mastercard
Money Order
PayPal
Personal Check
Purchase Orders
Store credit
Visa
Special Services
Available 24 Hours a Day
Confidential by Customer Request Only
Customer's Info is Confidential
Gift Services Available
Guaranteed Security
International Shipping Available
Live Customer Representative
On-line Order Tracking System
On-line Ordering Shopping Cart System
One-Click Ordering
Pickup locations
Secure Ordering/Payment
You Must Register
Delivery Options
FedEx 2 Day
FedEx Ground
FedEx Overnight
International
UPS 2nd Day
UPS Ground
UPS Priority Next Day
UPS Standard Next Day
USPS Express Mail
USPS First Class Mail
USPS Media Mail
USPS Priority Mail
Other:
UPS 3 Day Select
State Sales Tax
FactoryDirect2you.com collects sales tax in the following states:
 

California

Return Policy
Satisfaction Guaranteed Placing an order on our web site signifies that you agree to the following return conditions: Products may be returned within 30 days of shipment by PrePaid freight or postage. In order to return any item you must call us at 909-596-0511 to obtain a RETURN AUTHORIZATION NUMBER. Any packages without return authorization numbers will be refused. Returns must still be in brand new condition and have all the packaging and original contents included. No credit will be given for items returned after 30 days or not in NEW SALEABLE condition with all packing material included. If you return your order, you will be charged shipping (if package was shipped under a free shipping promotion, you will be responsible for the actual delivery and return shipping fees incurred), gift wrapping (if used) and a 15% restocking fee. Allow 6 to 8 weeks before inquiring about return credits. We can not respond to inquiries before that time and by using our site you agree not to dispute the charges for returned items until 8 weeks after receipt by us. Shipping and handling will not be refunded unless we shipped an incorrect item or an error was made on our part. You are responsible for shipping charges for all returns including defective items and damaged items over $100. We will pay for the shipping back to you on a replacement for a defective item. (Defective items are extremely rare). Please clearly mark the Return Authorization Number on the outside of your return (next to the shipping label is best). Please include a copy of your invoice and the form below. Please clearly indicate the reason for your return. Returns will not be processed without a Return Authorization Number and documentation including order number, address, credit card number, expiration date and reason for return. Items shipped directly from a manufacturer (direct shipped) will be charged 30% restocking fee on the total amount, unless they are defective, due to the costs we must incur. If you want to know if an item is drop shipped before you order you MUST call or email us. In order to return a direct shipped item you must call us for a return authorization number and specific directions for return or no credit will be issued on these items. You must then pay to have the item shipped back to you. Due to the nature and timing of direct shipped items from manufacturers, returning a direct shipped item to us without a return authorization number will result in no possible refund. ANY Free Shipping Item returned for any reason is subject to a 15% re-stocking fee under any condition.
 

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