REI Outlet
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| Customer Service | |
| Corporate Address |
6750 S 228 ST
Rainier Bldg, Online Marketing Kent, Washington 98032 |
| Phone | 800-426-4840 |
| Live Chat | Yes |
| Phone Ordering | |
| Phone | 800-426-4840 |
| Payment Methods | |
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American Express
Mastercard
Visa
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Discover
JCB
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| Special Services | |
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Customer's Info is Confidential
Available 24 Hours a Day
On-line Order Tracking System
Live Customer Representative
International Shipping Available
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Gift Services Available
Secure Ordering/Payment
On-line Ordering Shopping Cart System
Guaranteed Security
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| Delivery Options | |
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FedEx 2 Day
UPS Standard Next Day
UPS Priority Next Day
UPS Ground
FedEx Ground
International
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UPS 2nd Day
FedEx Overnight
USPS First Class Mail
USPS Express Mail
USPS Priority Mail
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Other:
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Free Shipping to REI Stores! |
| State Sales Tax | |
| REI Outlet collects sales tax in the following states: | |
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Arizona California Colorado Georgia Idaho Illinois Maryland Massachusetts Michigan Minnesota Missouri Nevada New Jersey New Mexico North Carolina Pennsylvania Tennessee Texas Utah Virginia Washington Wisconsin |
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| Return Policy | |
| 100% Satisfaction Guarantee | Yes |
| Our 100% guarantee ensures that every item you purchase at REI meets your high standards or you can return it for a replacement or refund. You can return your REI purchases at any REI store or by mail. REI-OUTLET.com Returns: Because REI-OUTLET.com stock changes quickly, we may not be able to replace returned items. If this is the case, we will credit your bankcard for the purchase amount. No substitutions, please. | |