JCPenney
|
|
|||||||||
| Store Description | This description is solely provided by JCPenney |
| JCPenney is one of America's leading retailers, operating one of the largest apparel and home furnishing sites on the Internet, jcp.com. JCPenney offers a wide array of national, private and exclusive brands which reflect our commitment to providing you with style and quality at a smart price. | |
| Customer Service | |
| Corporate Address |
JCPenney Corp.,
6501 Legacy Drive Plano, TX 75024 |
| Phone | 1-800-322-1189 |
| Live Chat | No |
| Phone Ordering | |
| Phone | 1-800-322-1189 |
| Payment Methods | |
|
American Express
Personal Check
Mastercard
|
Visa
Discover
|
| Special Services | |
|
Confidential by Customer Request Only
Available 24 Hours a Day
On-line Order Tracking System
Live Customer Representative
International Shipping Available
|
Gift Services Available
Secure Ordering/Payment
On-line Ordering Shopping Cart System
|
| Delivery Options | |
|
UPS Ground
FedEx Ground
UPS 2nd Day
|
USPS Priority Mail
|
|
Other:
|
Some Heavy or Bulky Items are too large for UPS, FedEx or USPS and require an additional delivery charge. These items can only delivered by truck to your home or office. For most orders, you will be contacted in 7 to 14 days to schedule a delivery appointment. Delivery to a JCPenney Store may also be available for heavy and bulky items. Please check product detail information for delivery options. Home delivery is only to the inside of your door and does not include unpacking, setup or removal.
Jewelry is supplier shipped. Allow approximately 5-7 days for delivery, except for personalized items which are shipped within approximately 14 days.
|
| State Sales Tax | |
| JCPenney collects sales tax in the following states: | |
|
Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri |
Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Non US |
| Return Policy | |
| JCP.com orders may be returned in-store or by mail. To return special delivery, trucked items, call customer service at 1-800-709-5777 to arrange for a pick up. Full return policy details and return exceptions are available here: http://www3.jcpenney.com/jcp/CustomerServiceSub.aspx?DeptID=12476&CatTyp=CSR&CatID=16108&cmCatID=CustomerService|12489|12493 | |