JCPenney

Trusted Store

Average Rating:
On-Time Delivery
Customer Service
See all JCPenney listings

See store information

Read Epinions reviews

Already shopped here?
Review this store

Store Information

Store Description	This description is solely provided by JCPenney
JCPenney is one of America's leading retailers, operating one of the largest apparel and home furnishing sites on the Internet, jcp.com. JCPenney offers a wide array of national, private and exclusive brands which reflect our commitment to providing you with style and quality at a smart price.
Customer Service
Corporate Address	JCPenney Corp., 6501 Legacy Drive Plano, TX 75024

Phone	1-800-322-1189

Live Chat	No
Phone Ordering
Phone	1-800-322-1189
Payment Methods
American Express Bank card COD Carte Blanche Cyber Cash Diner’s Club Discover JCB	Mastercard Money Order PayPal Personal Check Purchase Orders Store credit Visa
Special Services
Available 24 Hours a Day Confidential by Customer Request Only Customer's Info is Confidential Gift Services Available Guaranteed Security International Shipping Available Live Customer Representative	On-line Order Tracking System On-line Ordering Shopping Cart System One-Click Ordering Pickup locations Secure Ordering/Payment You Must Register
Delivery Options
FedEx 2 Day FedEx Ground FedEx Overnight International UPS 2nd Day UPS Ground UPS Priority Next Day	UPS Standard Next Day USPS Express Mail USPS First Class Mail USPS Media Mail USPS Priority Mail
Other:	Some Heavy or Bulky Items are too large for UPS, FedEx or USPS and require an additional delivery charge. These items can only delivered by truck to your home or office. For most orders, you will be contacted in 7 to 14 days to schedule a delivery appointment. Delivery to a JCPenney Store may also be available for heavy and bulky items. Please check product detail information for delivery options. Home delivery is only to the inside of your door and does not include unpacking, setup or removal. Jewelry is supplier shipped. Allow approximately 5-7 days for delivery, except for personalized items which are shipped within approximately 14 days.
State Sales Tax
JCPenney collects sales tax in the following states:

Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri	Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Non US
Return Policy
JCP.com orders may be returned in-store or by mail. To return special delivery, trucked items, call customer service at 1-800-709-5777 to arrange for a pick up. Full return policy details and return exceptions are available here: http://www3.jcpenney.com/jcp/CustomerServiceSub.aspx?DeptID=12476&CatTyp=CSR&CatID=16108&cmCatID=CustomerService\|12489\|12493

Read store reviews

Share your feedback

	Log In
Email or User Name:
Password:	Forgot your password?

	Register
Email Address:
User Name:	(4-14 characters.)
Password:	(At least 7 characters, different than username.)
Verify password:
Verification code:	Reload code

Email Address:
User Name:	(4-14 characters.)
Password:	(At least 7 characters, different than username.)
Verify password:
Verification code:	Reload code

Please enter the email address you used to register your account. If you can't remember your email, please contact customer service at support@shopping.com.
Email Address:
Clicking on "Submit" will reset your password. A temporary password will be sent to the email you enter above.

What are you shopping for?

What are you shopping for?

Log In

Register

No email yet?

> Merchant Directory > JCPenney

JCPenney

Store Information

Read store reviews