13.8 cu. ft. Frigidaire AFFC1466DW Chest Freezer

We purchased this freezer and put it in our garage. It has been running for several days now and has yet to cool. Freezer runs continuously but temperature inside unit remains either at room temperature, or even warmer. Would probably work great as an oven if we could get the temperature up a few degrees more. We haven't been able to use it at all... a complete waste of money. Customer support through Frigidaire is virtually non-existent to poor, at best. I've got someone coming out next week to see if they can fix it. Otherwise, I guess I'll just use it as a $400+ storage unit in my garage.