Whirlpool WTW6200S Top Load Washer

The agitator is poorly designed. The 'fins' at the bottom of the agitator are not solidly attached to the agitator unit but instead, are flexible and allowed to flap back and forth as the agitator cycles back and forth.

The problem with this design is that there is a gap between the fins and the the bottom of the agitator unit and the fins catch certain items of clothing, especially anything with a shoulder strap or pull string. The clothing becomes entangled in the gap and then and tightly wraps itself around the vertical auger shaft. The trapped items of clothing also drag other items of clothing along with them, entangling them around the auger as well. This creates a tightly wound 'knot ball' around the auger which is difficult and time consuming to untangle.

The situation I have described is a common occurrence and has ruined several items of clothing.