Visioneer 9450 Flatbed Scanner

I've returned three of these scanners in a little bit more than 30 days. The first one worked fine for the first day then it stopped working. I called tech support and tried a few things, it worked for one more scan and the problem came back. Called tech support again and was told the scanner needs to be replaced. Shipped the scanner back to vendor and got a second one which they shipped a used and scratched one to me, so I've asked to have it picked up. Today I received the third one, it's still used. I didn't bother to unpack this one, just called OfficeMax to have it picked up again and asked for a full refund.

I don't know if it's the product or the vendor where OfficeMax gets its supplies from. After three returns, that's enough for me. I'm just going to start looking again.