MicroMV IP 220 Nightmares

I am extremely disappointed with the software bundled with the Micro MV camcorder. Pixela Image Mixer and Movie Shaker for Sony are so problematic, I have yet to successfully import a full-length video with it. After a few minutes, the recording stops, and a message pops up saying "HDD problem". A software patch from Sony designed to fix the problem was NO help. Sony site has terrible support for both the camera and the software problems.

The only info I can find is on independent sites, and most concur that the camera is too expensive, and not at all user friendly when it comes to downloading and manipulating the video files.

I am at a total loss how to solve the problems because Sony has LITERALLY NO customer support for the IP220 Micro MV recorder. How can they get away with this? I'm ready to take the loss of the $900 I paid for the darn thing and buy regular sized DV. What do I do about the once in a lifetime shots I have on the Micro MV tapes??