WHAT WE THINK ABOUT YOUR PRODUCT

OUR REVIEW IS IN OTHER WORDS A COMPLAINT,THE AIR CONDITIONER IS NOT WORKING THE WAY ITS ADVERTISED.IT SAYS THAT IT EVAPORATES AND THE MOISTURE IS RECYCLED AND THERE IS NO BUCKET TO EMPTY.
WELL EVERY TIME WE USE IT THE BUCKET ICON COMES ON AND WE HAVE TO DRAIN IT BEFORE WE CAN GET ANY COOL AIR AND IT IS AT LEAST A HALF A BUCKET FULL.NOW WE ARE NOT BLAMING ANY ONE,WE JUST WANT TO KNOW WHAT WE HAVE TO DO TO NOT HAVE TO EMPTY IT EVERY DAY,ITS VERY INCONVENIENT.IS THERE SOMETHING WE ARE NOT DOING?I WOULD APPRECIATE AN EXPLANATION AS SOON AS POSSIBLE.I HAVE ALL READY CALLED TECH SUPPORT AND THEY HAD NO EXPLANATION???PLEASE TRY TO GIVE US AN ANSWER.IF MY HUSBAND WOULD HAVE KEPT THE BOX WE WOULD HAVE RETURNED IT AND HAVE YOU REFUND OUR MONEY BUT WE WOULD RATHER HAVE YOU SEND US A REASON FOR THIS.
THANK YOU
FREDERICK AND JEAN SWAN.
IF YOU NEED TO CALL, MY NUMBER IS 203-931-7304,I AM WRITING FROM WEST HAVEN,CT