Nothing but problems

Good idea but has major issues, simply put I bought this for my wife's birthday and it has been a disaster. It will play recorded DVD's when it wants to. It is been sent back to Samsung 2 times and is there now. The same problem 2 times with the DVD player not recording and this time the VCR is miss aligned so the tape will not go in or out without a struggle. It does not play DVD store rentals. Very disappointed. It is obvious we paid way too much for it at BEST BUY almost 200 bucks. Feel like a sucker..