10 out of 10 people found this review helpful.
An outstanding voice recorder, but not as advertised
Date of Review: Jun 11, 2007
The Bottom Line: An excellent product but the prospective buyer should be made aware that the XHQ Extra High Quality is bogus.
Although the VN-4100pc is a top quality product, I can only give bad marks for Olympus' honesty in advertising this product and for their unresponsive support department.
I want to make everyone aware of the fact that Olympus is deceiving the buyer by advertising a non-existent extra high quality XHQ mode. Yes, there's an XHQ mode on the VN-4100pc's menu, but in reality, it's just a repeat of the HQ mode. Testing the properties of identical recordings made in both the XHQ and HQ modes after they were transferred to my PC, verifies that the memory size, bit rate, sampling rate and resolution are identical. Even Olympus contradicts itself by stating in its' technical specifications that the frequency response in each of these two modes is 300 to 7200 hz. Yet, even though all these properties are identical, Olympus makes the false claim that the XHQ mode is an extra high quality mode.
Two weeks have now past since I first emailed Olympus' support department asking for an explanation regarding my findings and asking for their explanation as to what makes the XHQ mode extra high quality . To date, they have not responded. I emailed support two subsequent times since and they still have not responded.
