Only for TALL people!

My elderly mother recently ordered this unit (sight unseen) by phone to replace her existing Maytag stacking washer/dryer. No one bothered to tell her, when she ordered, that Maytag has changed the design of their top loading, stacking unit, and that the controls on this unit are at the TOP, nearly 6 feet off the ground. I am 5'6 inches tall and have to stretch a bit to reach them, plus they are relatively stiff knobs, not a touchpad which might, conceivably, have been usable with the help of some extendable device like a telescoping pole. She can't reach them at all and at 91 years old, is contemplating buying a STEP STOOL to allow her to use the unit so she won't have to depend on having someone (tall!) being present every time she wants to do some wash. While the machine may work fine (she claims it does), it is an astoundingly, mind-bogglingly stupid design decision to mount the controls out of reach -- literally -- of a large segment of the population. For that reason alone, no one under 6 feet in height should consider purchasing this unit. Talk about limiting your target market!