Frightening!
Pros:
Not a common problem according to Home Depot
Cons:
If you get a bad one, it's a REALLY bad one!
The Bottom Line:
I was never able to use this machine. Either defective from factory or damaged during S&H (no evidence of that).
You may/ may not have the same problem I had.
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Overall Rating:
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Author's Review
I've had Maytags for years - 35 plus, and I've always found them to be excellent machines. Unfortunately, when our washer's transmission failed and I couldn't get a new one, or parts to repair it, (that's how old it was), I found myself on the market for a new machine. Naturally, I looked for a Maytag and decided on a standard issue Centennial model which I purchased at Home Depot.
I brought it home, installed it per all the instructions, (perfectly level, adjusting feet properly tightened, etc), and turned it on for a test run. All seemed well, though noisier than my old model, until it reached the spin cycle. It was then I knew something was amiss - the machine sounded like a freight train about to derail! It shook so violently you'd think you were trying to wash during an earthquake!
Technicians speak of appliance "walk" if a machine isn't properly leveled - this machine didn't "walk" - it RAN!
I double checked everything - the installation, the cabinet, the floor - everything - and could not get this machine to perform.
Needless to say I returned it to Home Depot, (who were very accommodating, I should note, A+ to them), and when the return manager asked what the problem was, I told him the machine was either defective or possessed! We all had a good laugh at that.
Anyway, they took it back and I purchased a GE model 5550 that was energy star rated and so far I'm quite happy with it. It has a wholly different operation than my old machine, (no belts - direct drive from the motor), but seems to be working well.
The Maytag apparently suffered from a defective agitator that the appliance rep at Home Depot estimated happens in about three in a hundred - lucky me!