1 out of 1 people found this review helpful.
Magellan GPS gets lost
Date of Review: Dec 7, 2008
The Bottom Line: I won't be a Magellan customer again.
I bought a Magellan Crossover to help my wife get around town (her sense of direction is 90%+ wrong, really quite amazing). I also wanted to use it for kayaking. I though I had found a great unit from a reputable company.
The facts:
The Magellan GPS gets lost. It frequently goes schizophrenic. The little pink line which indicates where to go is correct, but the directions on screen or issued verbally are wrong. The Magellan GPS has repeatedly inidcated I should make a u-turn when the destination is just ahead and the GPS indicates my position accurately, and the little pink line indicates I should go straight ahead.
So, I assumed the firware needed updating. I went to the Magellan website. I tried to download the firmware. No luck. Contacted tech support. No help. I looked on epinions.com... I am not the only one that has had trouble with Magellan, and I'm quite experienced with computers, this was not a case of operator error.
I like way the Magellan GPS works, it has a nice set of features, lasts a long time on battery, and it has a pleasant voice, the GPS is suitably accurate... it just does not reliably give the right directions. The corporate support web site and tech support do not give the right directions either. This is a fatal flaw for this product.
It seems with Magellan and their products, you just can not get reliable directions.
