Died in less than 3 years' use
Pros:
Use with either cable or ethernet connection; has hardware firewall features
Cons:
doesn't last long; always hot to the touch; config site isn't user-friendly
The Bottom Line:
I would not recommend buying this item unless you need basic router/hub features and don't mind buying a new one every couple of years.
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Overall Rating:
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Author's Review
We purchased this router/hub combo less than 3 years ago. We have cable internet and 2 PCs that shared the same connection, so we felt it had the features we needed, at an affordable price.
It died suddenly; no warning whatsoever. Today, the Diag light stayed on, and even when we unplugged the router and pressed the reset button for more than a few seconds, the router would not reset or restart itself, and the Diag LED stayed lit.
The troubleshooting potion of the manual was no help, or it would've given us a number or email to contact if resetting doesn't work and all else have failed.
When you go to the website in an attempt to get tech support, there's no phone number, email, etc. listed at all. The support section consists of FAQs, some tips, and the user guide/manual that came on the router's CD. So if you've tried everything their site suggests and it still doesn't work, I guess you're S.O.L. (Shh Outta Luck) like we are.
I don't know about you, but we expected the router to last a lot longer than this. We're going to buy a replacement, but not from the same company/brand.
