A great looking fast printer with more than its share of fatal flaws
The Scanning software defaults are not able to be changed or any profiles added. This means any option but the preset can take 3 levels of menu to set for each and every scan.
Multi document feeder will only feed documents in very good condition.
A sheet of 10x15 cm labels got lost in the machine causing an unclearable paper jam.
Supplied installation disk caused a device manager failure to load message, downloading the current version fixed this problem.
But the Lexmark support was excellent. They answered my question about the scanning software without having to look it up, I suppose others have asked the same question, and most importantly they readily offered a replacement machine and with very little prompting a reference number for a refund. Apparently the refund policy applies for 14 days but I asked on the 15th day and it was granted without question.
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