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Hewlett Packard Pavilion a1730n (RK574AA#ABA) PC Desktop

Currently unavailable.
Key Features
  • Processor: AMD Athlon 64 X2 2.4 GHz
  • Chipset: NVIDIA GeForce 6150 LE
  • Installed Memory: 2 GB (DDR2 SDRAM)
  • Operating System: Microsoft Windows Vista Home
  • Recommended Use: Home Use
See More Features
Hewlett Packard Pavilion a1730n (RK574AA#ABA) PC Desktop
 

Product Review

Don't buy it

by   hpstinks ,   Feb 19, 2008

Pros:  can't think of one

Cons:  HP pre-installed operating system, terrible after-the-sale support

Overall Rating: 1/5 stars
 

Author's Review

ONE day after the one year warranty expired, it completely crashed - hard drive and motherboard was replaced. HP pre-loads and locks down the operating system to prevent theft, so the recovery disks made with the original don't work on the new drive. They sent replacement disks at my cost and those didn't work. After several calls, HP assured me they would send the correct disks (overnight delivery which was going to take 3 days - figure that one out!). I never did receive those disks. So, I went back to where I bought it, and after 5 hours of their tech service talking to many HP techs, HP couldn't figure out why the operating system wouldn't load. HP never offered to reimburse me for the disks that didn't work and told me that "customer compensation" is not covered under the warranty (which had expired by one day). I sent a certified, return receipt letter to the President, who simply handed it off to a customer service rep that was empowered to do nothing more than apologize.
DO NOT BUY AN HP PRODUCT. THEY DO NOT CARE ABOUT THE AFTER-THE-SALE SERVICING AND DO NOT STAND BEHIND THEIR PRODUCTS.
 

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