Soleus KFR18GW

Pros: The unit itself was very quiet and cooled very well.

Cons: Very bad customer service

The Bottom Line: Don't buy from Soleus

Review: My husband bought this unit after shopping around for the split units. We had it installed and it worked pretty well for about 6 months when it stopped working. We had someone look at it and they said it needed a part. My husband contacted the company ...

Pros: None come to mind.

Cons: It didn't work... & Soleus won't send replacement parts. See below.

The Bottom Line: Please spare yourself the agony. Do not buy this product (or any other product that might require interacting with Soleus customer "support").

Review: I bought this product for around $900, and then paid another $1200 to have it professionally installed by my licensed AC guy. It has never worked properly. After the AC guy left it cooled for about 15 minutes. Then it would stop. I immediately ...

Pros: There is nothing positive about this manufacturer. I would not waste money with them.

Cons: EVERYTHING is a CON with SOLEUSAIR. Buyer Beware !!!!

Review: This company has no customer support nor does it have any customer service. They do not answer the phone and emails are not returned. I would not ever buy a product from this company. I would choose a different ductless a/c from a different ...