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General Electric DCVH515GF / DCVH515GFGG / DCVH515GFWW Gas Dryer

Currently unavailable.
Key Features
  • Power Source: Gas
  • Stackable: Stackable
  • Dryer Type: Home Dryer
  • Load Type: Front Loader
  • Design: Free-standing
See More Features
 

Product Review

I got a lemon straight out of the box

by   sueof2 ,   May 18, 2006

Pros:  Easy front load Large capacity nice design reasonable price

Cons:  Mine broke immediately so it is not well made. GE service is terrible.

The Bottom Line:  I wouldn't buy this again, if I had a choice.

Overall Rating: 1/5 stars
 

Author's Review

I thought this would be the best of both worlds, a large capacity front loading washer but at an affordable price. As soon as I tried using it for the first time it was making terrible loud noises. The service man came out and said that the motor was bad. I couldn't believe it. But that is not the worst part, the service from GE from here on out has been complete incompetence. They ordered the motor and the service man told me he would be back the next week to repair it. He comes on the day scheduled and says,"Where's the part?". He then explains that GE should have sent the new motor to me not him. Why he didn't tell me that in the first place...who knows. So we schedule a new appointment and the part comes. The serviceman comes back opens the box for the new part and the motor they sent is bent and broken and yet the box it came in was unharmed. So he says he will order a new part and have it delivered to him so he can check it first. Two more weeks pass. He comes back to put it in but again, doesn't have the part and now says the part is listed as back ordered. I call GE customer service and tell them that this would be the fifth time he would have to be coming out and that I just want a new dryer. They say that they will put in a request from the parts manager but unless they get authorization that they can't get the part that they can't give me a new dryer. They say I should hear back from them the next day. They did not call me back. So I call them and they say they are still waiting to hear from the manager and I would hear from them tomorrow. They do not call me back that day either. I call them again and tell them that I don't even care if they have the part now- I just want a new dryer. But because they have stalled for 2 days, they now say the part is in the mail. They tell me there is nothing I can do or say to get a new dryer but they will give me 30 dollars for laundry costs since it has been over a month that I have been without a dryer. I will never buy another GE product.
 

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