Stay away from this product

I purchased the BGB36. Within the first few weeks of using the product the plastic on the front knobs melted and I had to have them replaced. Recently I was grilling some burgers on the grill and left it unattended for 8-12 minutes. The grill became so hot the aluminum knob melted and fell onto the deck. In my opinion this is a very dangerous design and could have resulted in serious damage if I did not come out as the knob was melting off the grill. The repair person who came out said it is common on this grill to have to replace the knobs due to excessive heat and stated other manufacturers have made wind breaks to protect the units. The tech also stated the grill was in good condition and the fire did not result from lack of care or maintenance. In the manual they talk about a PREFERRED direction of wind so I did face the grill to the south. This happened during the winter with a light breeze coming from the north. I guess DCS grills can only be used half the year as I have serious concerns about using this product with only a very light breeze coming at the back of the unit directly or indirectly. Even during the summer time with the winds out of the south or no wind I have had the plastic on the front burner knobs curl up from the heat.