Nice seat, some drawbacks

We have liked this seat because it is pretty comfy for our kids.  The straps twist, the padding is difficult to remove for cleaning (which, if you have kids who get carsick like mine, is a problem)  The "pillow" is worthless, and only serves to push my child's head forward to where it is uncomfortable.  When she falls asleep, it makes her head droop forward.  I wish it had better padding for her head on the sides.  She outgrew the infant insert rather quickly, and she is tiny (she was premature).  I don't have any trouble tightening the straps, as others have said, but the buckle system can be difficult, especially if someone else is taking my child somewhere, and they are not familiar with the locking mechanism.  It is bulky, and doesn't fit to the car seat in my minivan.  But if I pull the latch strap tightly, it seems secure.  I have seen other seats fit to a minivan seat much better, such as the Recaro Como and Britax Marathon.  This seat isn't as tall as those seats are, though, which is another plus.  Overall, I like it, and feel it is safe for my daughter.  I would recommend this seat if you want a reasonably priced, good looking, safe car seat with a good reputation.