Broan-NuTone ALLURE® I QS130 Kitchen Hood

Completed the installation. Fan works great but I find the light only works on the low setting. Customer service asked me to bring it back to the store that I purchased it from. That was not an option since it was just installed. They reluctantly gave me a phone number to their service company in my area. Service company was faxed the receipt for proof of purchase date and they have not returned my call, yet. I know this is only a $200 dollar item, and there are more important jobs than this, but I'm not getting warm fuzzy feelings from NUTONE and or their service company in my area.