11 out of 11 people found this review helpful.
Garbage
Date of Review: Oct 23, 2008
The Bottom Line: I wouldn't recommend this to an enemy
I have owned the original jawbone, and now this. I will never order another Aliph product so long as I live. My business partner and I both have had both, and our communications are unbearable to say the least. I am usually in the office while he is on the road and he might as well be on a Harley Davidson for I would probably hear him better. He drives a Saturn, which, while it may not have the noise dampening of a Mercedes, is not a loud car on the inside.
Things I have noticed are that it steadily, when he is not talking, introduces more and more unbearable noise. If he turns off the Noise Assassin it is instantly exponentially better, and then he can re-enable noise assassin which is on par with the noise of it disabled, until his next period of silence where the noise will mount up again.
100 attempts to adjust it and still it doesnt stay in my ear, but rather dangles like a cliff hanger. Also the new buttons are so sensitive that it becaome an excruciatingly delicate and daring feat to adjust it during a call without hanging up on the other person, or turning the device off which has happened a few times without any audible notice.
The only improvement from the original jawbone is the new charging cable which, rather than using a hook that can literally rip the cover off the jawbone 1 if you arent careful, makes charging quite simple. The device also charges very quickly, which would be a plus, if not for the cons, which outweight the style.
I purchased mine "open-box" whereas he purchased his new. Mine stopped working altogether after 1 month exactly. It will not charge, pair, or turn on. Though the retailer I used claimed I would still have the manufacturers warranty, I was refused service by Aliph, even though my device was not made over a year ago, so by all stretches of the imagination, it is under the warranted time period.
This level of customer service coupled with the fact that the device, in my daily trials, completely fails to cancel noise any better than any other headset I have had that does not flout such legendary capabilities.
The one time I was in a situation similar to the advertisements(construction site), it really did cancel the noise out very well. But with or without Noise Assassin, it is a pain for quite situations, which I imagine most people find themselves in usually.