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Advanced American Telephones EP5962EA 5.8 GHz

from $93.99 10 offers
Key Features
  • Type: Corded / Cordless Phone
  • Digital Technology: DSS
  • Transmission Band: 5.8 GHz
  • Expandability: Up to 8 cordless handsets (1 included)
  • Multi-Line Operation: 2 Lines Operation
  • Features: Caller ID Call Waiting Answering System Speakerphone Handset Locator Intercom Voice Mail LCD Display
See More Features
 
 
 
 
 
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Product Review

Not a business solution

by   mickyfinn ,   Mar 1, 2006

Pros:  Great features 2-line phone/answer/cordless Good for listening in private OR speaker Great phone book/CID feature

Cons:  Battery life Intermittenly poor outgoing audio quality on cordless Can't hang the phone base

The Bottom Line:  Unless I can resolve the outgoing quality, I'm forced to replace this phone. If you require 2-way communications, look elsewhere.

Overall Rating: 2/5 stars
 

Author's Review

I've got VoIP service for home and home office. I'd been perfectly happy with my other AT&T 5.8 phone, which is still in service upstairs on the house line, but I wanted a 2-line system for my office so that I could cover both home and office on a cordless handset.

I get a lot of complaints about this phone when I'm on a conference call. It apparently grows quite faint. I'd blame it on the vonage system, but it doesn't happen with the corded handset or the other wireless phone.

Likewise, my colleagues tell me the speakerphone is generally inaudible. It IS great for listening to calls, but I can't use it for customer conversations. I end up picking up the corded handset to repeat myself. It's very limiting not to be able to trust the wireless handset.

I'm hoping I can either reposition it or tune the channel settings to improve the radio performance, but at this point, the out of the box setup (and I've been using the phone for about a month now) is really making me want to look for another solution.

Other folks have commented on the answering system. I have turned it off. I don't need a third answering service and either of the 2 (cell and Vonage) that I have are better options.

From a design standpoint, you can't hang the base on a wall. It's angled such that the corded handset will fall off if you try to place it vertically. If your desktop is cramped, you'll need to make room or install a shelf. Buttons and displays are all oversized and feel tight. Menus are relatively easy and straightforward and dialing back or redialing is a piece of cake.

Audio on my end is crystal clear on both cordless and corded handsets and on either speaker. The volume on the cordless handset could use 1 more notch, though. It can be a little difficult to here in a noisy environment at the highest level.

Battery life on the cordless handset isn't nearly as good as my previous AT&T phone. I'd say about 2-3 hours talk time and barely 2 days' standby. A spare battery is a must and I keep the cordless handset in the charger always.


 

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