APC BE350R UPS (Phillipines-made) is a frustrating mess

I bought the APC BE350R battery backup power supply at CompUSA on sale. I have to wonder if CompUSA knew that the socketss on the surge-protected-only side of the supply have poor wiring resulting in intermittent supply of electricity to those sockets --- AND the power supply simply shuts down randomly leaving even the battery-backedup sockets dead.

I have to believe that CompUSA is knowingly trying to dump these defective devices on an unsuspecting public --- especially since I found that an APC BE750BB power supply,
that I recently bought from BestBuy, has the same problem.
(Both were made in the Phillipines.)

In my case, CompUSA says they will not refund the purchase
price because it has been too long since the purchase. (I only discovered the severity of the problem and that there is no workaround for it about 5 months after the purchase.) That was because
1) first, I was out of town/state for two months right
after the purchase
2) I connected it to my wife's computer and for a while
she did not report problems to me because she thought
she was not doing something right --- like using the
on/off switch properly.
3) When I finally was aware of how serious the situation
was (my wife had several cases of her computer session
shutting down suddenly when the power supply
mysteriously decided to shut down), I found that the
surge-protected-only side of the supply would not
consistently supply electricity. When I wiggled the
plugs in the sockets a power light would blink on,
briefly --- and then off.

I am disgusted --- with APC and with CompUSA. My wife has
suffered enough from this. And I am having to waste a lot
of time on this problem. I am going today to return the
BE750BB power supply to BestBuy. Hopefully they will be
more responsive than CompUSA --- and will stop selling
APC power supplies made in the Phillipines until APC's
quality control problems are solved.