BEWARE, BEWARE, BEWARE

I hope everyone looking for a tv reads the reviews here on the Philips brand. They are the worst company for customer service. I did my research before buying this tv last year, and boy it did not pay off. I wish I would have seen the reviews I am now seeing. I also had the problem of the set turning on and off by itself (is it possible Philips does not know of this problem). After waiting three months for a part by the repairman philips referred me to, he put in the part and it distorted the picture. He refused to put the other part back in and left. After watching this picture for two weeks, he came back (we had to call and find out when he was coming out), he tried to download something, which of course did not work, and then he went into a service menu and our picture went black. My husband would not let him take the tv when he said he had to take it in to "undo" what he had done. Philips response, after telling me an exchange is not covered under the warranty, was to hang up on me. Circuit City's response, I need to let someone take it in and attempt to fix it before they will replace it. I am now sitting with a $3,000. tv that has no picture and no one that wants to step up and take responsibility for a defective product. I will NEVER buy another Philips product or shop at Circuit City again.