BabyAge

I ordered a Kidco gate from BabyAge through ebay and paid via Bill-me-Later.  The product arrived on time and as described.  However, I found out that the gate was not needed after all and returned it.  Unfortunately, they gave me store credit instead of refunding my credit card!  I don't need anything else from BabyAge!  After contacting them twice over a 2-week period, customer service at BabyAge finally worked with me and changed the store credit to a real refund.

 I would shop here again

My shopping experience with BabyAge Online was wonderful.  It was quick and simple.  My order was delivered in a timely manner and arrived on the date expected.

 I would shop here again

My most recent experience with BabyAge was, and continues to be, very frustrating.  I placed an order on November 28 for some bed rails.  I received an email from BabyAge after placing the order stating that my merchandise would be shipped on   Read full review...

 I would not shop here again

I've just had the worst online shopping experience ever with Babyage.  On  November 29th I ordered and item, $50.00 was taken out of my account.  I never recieved anything from Babyage.  When  I finally called on December 20th their customer service flatly told me the item had been on backorder and would not be arriving and she would refund me which she did.  Had I never called babyage I would be out $50 with nothing.  Will never use this sight again, AWFUL service.

 I would not shop here again

      We found the site just by browsing looking for a spring horse. The site was easy to use and gave very good information about each product, which was quite helpful. At first we were a little nervous ordering from a company   Read full review...

 I would shop here again

I placed my order for a Teamson Kids rocking chair on 7/22/10, and the website stated that it would ship in 2-3 business days. Two weeks later, we still didn't have it, and had received no notification of it being sent, or being on hold...nothing. I sent   Read full review...

 I would not shop here again

The BabyAge Online Store website was very easy and friendly to use. I was able to quickly find the Evenflo Triumph XL convertible car seats that I was looking for thanks to their intuitive product filtering options. The price was competitive   Read full review...

 I would shop here again

DO NOT purchase from BabyAge.com!! I've had the most horrible buying experience ever with them. I bought a $60 Fisher Price Froggy bouncer for my sisters baby shower present. It arrived with a big hole in the box with its contents severely damaged. I have written them several emails with no response from them. Needless to say I had to run out and buy another one from Babysrus for $70. So, the $60 bouncer just cost me $130. It is definitely not worth the headache just to save a measely $10. The damage could have been from FedEx, but I need BabyAge to respond to my emails so that they can file a claim with the shipping company. They've been ignoring me ever since. After they received my money, they wanted nothing to do with me. I will never shop here again, and neither will my friends and family for that matter. The only satisfaction I get is knowing that atleast one person will heed my warning and stay away from them.

 I would not shop here again

Super fast shipping and car seat arrived in perfect, as described condition!!  This car seat is wonderful and at a super affordable price!!!  Cheaper than everywhere else I looked and FREE shipping!  Thanks BabyAge!!  I will definitely recommend you to others with small children!!!

 I would shop here again

My 89-year-old father ordered a bike trailer/jogger for his newest 6-month old great grandson as a Christmas gift.  Since I am the online shopper, I gave him various options and he chose and purchased one from BabyAge Online Store.Since I   Read full review...

 I would shop here again

Bought a Highchair for my daughter and never got a tracking number and when I called 3 weeks after my purchase they had no record what so ever on why my product hadn't been shipped.  
I had to call the manufacturer directly (which only took me 2 minutes) to find out what they couldn't solve in 4 days  
Won't use this store anymore!

 I would not shop here again

It was a gift for my grand daughter's 1st B'day & arrived 2 days ahead of schedule! My daughter is so happy with the new table & chairs, & the b'day girl LOVES it! Great product for the price.

 I would shop here again

easy,fast! box was a bit demolished but item not affected.

 I would shop here again

Easy to use!

 I would shop here again

Was told delivery would be by Oct. 30 still have not received. Tracking site at Fed EX is not updating went out on the 10/23.

 I would not shop here again

Prices were great, selection was very good. Website easy to use. I will be shopping here again.

 I would shop here again

It was a smooth easy process from start to finish.

 I would shop here again

great deal and great customer service.

 I would shop here again

Returned the item and BabyAge could not be more helpful to return the item... very good customer service

 I would shop here again

The product was delivered in a timely matter, but it was not what was advertised.  The print on the stroller was a different pattern than what they had in their picture, which was important to me as I had to match accompanying accessories, (also from Baby Age, in the same order).  Not only did I not get reimbursed for the shipping to me, but I had to pay the return shipping costs.  Very poor customer service too, not helpful at all.  Now I am empty handed and out $25.00

 I would not shop here again

BabyAge.com is a great online company to work with! I bought everything I needed for my little one from the pack and play to the car seat!!  It all came on time and was in perfect condition. 

 I would shop here again

BabyAge.com has always helped me to get what I need and I'm so glad they offer such a great selection.  The prices are reasonable and the shipping is always on time.  I love working with this company.

 I would shop here again

I have to admit, I was a little skeptical about buying baby products from an online retailer.  However, I was highly impressed with the ease of ordering.  My item was shipping promptly for a small shipping fee and my niece loved her new toy.  I couldn't have asked for anything better.

 I would shop here again

fabulous experience!  i bought a car seat from here and it arrived within 2 days.  i was SO impressed.  i would buy from here again because the prices are so good!

 I would shop here again

This store had a great selection with fabulous prices!!  I wouldn't shop anywhere else for those essential baby needs.  I experienced fast shipping and the transaction was fantastic!

 I would shop here again

I just received a car seat from this company and it arrived in record timing.  Just what I was looking for.  I'd definitely shop from here again.  Great selection and prices.

 I would shop here again

I have wanted to get a stroller and car seat combo that I can keep at my house for when my grandson comes over. It was so easy to make my selection from BabyAge, they have everything!

The items arrived exactly on time and my grandson and I are having so much fun going for walks and car rides now!

 I would shop here again

COMPLETE JOKE OF A COMPANY!!!  We ordered car seats for our sons and were sent the wrong color.  I have spent a good portion of the afternoon on the phone trying to get someone in customer service that is non existent.  They tell you to dial an extension but don't tell you the extensions or give you them in the order.  After spending a couple of hours trying to get a hold of the returns department, I accidently dialed the number only to be told it was closed and to call back during normal business hours.  WTF!!!  I would rather get a vestectomy without anesteshia then deal with this company again.

 I would not shop here again

I searched all over online to find this Hope Jogging Stroller (I live in seattle and I really liked the built in weather shield) and found it through Amazon sold by babyage.com. It was "in stock" on both amazon and the babyage.com website.   Read full review...

 I would not shop here again

Terrible Experience. Don't count on BABY AGE. They let me know after 14 days of placing the order that they do not have it in stock. They advertised as "In Stock". False Advertising, Liars... NEVER EVER AGAIN. Wasted two weeks waiting. UNRELIABLE AND POOR CUSTOMER SERVICE.

 I would not shop here again

I bought a digital video baby monitor for our newborn, and I am very satisfied with the picture and sound quality of this product. The manual was easy to understand and set up was a piece of cake. It is a great deal for the price! My wife swears by baby age.

 I would shop here again

I placed an order with BabyAge and, after waiting for about 10 days and no information about shipping, I decided to cancel the order.  The representative that helped me did nothing.  Now, ten more days later (and no information about   Read full review...

 I would not shop here again

I was shopping for a crib for my first grandchild. I am unbelievably happy I decided on the Soho 5-in-1 Convertible Crib at BabyAge.com. It can evolve from an infant crib to a toddler bed to a full size bed, so it will be useful for years and years. The color matches perfectly and it was easy to assemble. I also bought the infant mattress and bedding on this website and I'm pleased with the rapid shipping of everything. BabyAge is a definite time-saver.

 I would shop here again

I am very satisfied with the reliability of babyage.com. When I found out my wife was pregnant with our first child and I wanted to surprise her by buying all the pregnancy essentials. I did much research and comparisons that lead me to find babyage.com. I purchased a pregnancy body pillow, prenatal heart listener, and bassinet, and was shocked when all three products arrived within days! The $9.99 flat shipping rate makes the total price affordable. She was very pleased with the products and decided to do her baby shower registry at babyage.com. We are definitely loyal babyage shoppers.

 I would shop here again

I ordered an outdoor playhouse for my daughter 5 days before her birthday. I did not expect to receive it on time, but to my surprise it arrived in 2 days! Shipping charges included, babyage offered the lowest price compared to other websites. It was very easy to assemble, I was capable of actually doing it myself. Would definitely recommend shopping at babyage.

 I would shop here again

I purchased bedding at BabyAge.com and during my online purchase I saw now wording about the 50% restocking fee that only applies to bedding.  Their returns section has a 30 day satisfaction guaranteed paragraph and it isn't until the last sentence two paragraphs later that it mentions that there is a 50% restocking fee on bedding.  I had to call to get a return authorization and no one told me about the restocking fee at that time.  I am guessing this is where they make their money.  I don't typically check web sites for these clauses but I guess I will start.  I would have kept the item and sold it on eBay for what I paid for it or for a small loss but not the 50% restocking fee.  Don't buy from BabyAge. 

 I would not shop here again

Horrible customer service. The package arrived damaged and with missing parts. Babyage REFUSED to provide the missing parts. Instead they told me if I have any issues, they don't want to hear them. Instead they sloughed me off and told me to contact the manufacturer. How about standing behind what you sell?

 I would not shop here again

I would strongly recommend not shopping here.  I chose the website since it said that the item would ship in 1 to 2 business days.  The link on the item for shipping details had us in a colored state that said 1 day delivery.  I wanted to   Read full review...

 I would not shop here again

I will never again purchase from this online retailer (babyage.com).  My recent experience went something like this...  Placed the order, and was sent the wrong product (wrong size).  I called customer service and was told the right one   Read full review...

 I would not shop here again

I received a gift from my Amazon baby registry from BabyAge.  I later learned that the product contained some potential toxins.  Even though it was past the 30 day window for returns, I contacted BabyAge's customer service and asked them to make an exception, given that my product was unopened.  They refused to do so.  When I asked to speak to a manager, it took over a month for them to get back to me and when they did, they again refused my request without even allowing me to speak to a manager.  Many stores who will make reasonable exceptions to their return policies, particularly when it comes to baby products that are often purchased months in advance off of gift registries.  At a minimum, they should have let me plead my case to a supervisor.  My advice -- go elsewhere.

 I would not shop here again