GeminiComputers.com

Hi everyone,

You guys almost gave me the creeps with all those negative comments about Gemini... I have to say, our experience with Gemini has been very positive. We received the products on time and perfectly sealed. We saved about 15% of the usual market price and we received a relatively quick answer to all our questions after we placed the order.

Thumbs up!

 I would shop here again

Promises, deception and incompetence. 2 months of waiting for a repair part. I contacted the manufacturer.  The part is available for next day shipping. The messages of "it's out of stock", "I can't get ahold of the manufacturer" were all smoke. I received multiple "your order is scheduled to ship" messages. No part. My business has suffered from the loss of productivity. So much wasted time on a vendor that obviously has real issues.

 I would not shop here again

I placed an order on 8/14/2011 for Topaz Clip Gem Pen replacements The order was not received by the  third week in September.  I called three times and all three times the call was answered by the same person "Joseph" which is a bit suspicious to me. I was told the first two times that he would look into and get back to me which he did not do.  I called today well over a week since my first call and  he still was not able to give me any information on the status of my order so I cancelled my order. I will also be notifying my credit card as I am pretty certain I will not see a refund or any confirmation of the cancellation as promised.
I think this is just one person selling things from home pretending to be a legitimate company.
I would definitely recommend not buying from Gemini.

 I would not shop here again

I have been in the restaurant business for 35 years. I started with A&W, went to Far West Services as GM & finally District Manager of a Dionner House Chain "Reubens Plank House" the Black Angus 140 Restaurants as  IT Director and now Restaurant Consultant. Gemini has never failed be and they always do what they say and give me even more service than I asked for. They ship from multiple sites to keep prices down. This way they don't have to keep direct inventory on there shelves. That keeps your prices down. They are a "10" in my book. Price, Service, Delivery, Quality.

 I would shop here again

I ordered some back-up power supplies for my front-end registers and got exactly what I ordered.  The product itself was the same as the picture and the price I paid was the same one listed on their site.  I placed the order on Thursday and received it the following Tuesday.  They were very helpful when I was trying to decide on what model I needed and didn't sell me the most expensive one, but the one I needed!

 I would shop here again

I have never written a bad review but Gemini deserves one.  I purchased 2 products online and added a rush charge for 3 day delivery. This was a large order nearly $800.00 of parts. My company is on a deadline to finish this job.  We had 3 weeks to finish when I placed the order. 
Two weeks after I placed the order I tried to track it - no tracking available.  Then I emailed customer service...only to find that it was NOT in stock and would be 2 more weeks before delivery.  Well I called again today because it is still not here.  My job deadline was yesterday and I still have no idea where the products are!!!  Little or no response from CSR and no response to the critical time need. The order says they will chg a restocking fee, so we cannot get the product elsewhere.   Needless to say, we are VERY upset!

 I would not shop here again

Bought my receipt printer 2 weeks ago, printer works great. Smooth online transaction and no hassle shipping. Great Price. Thanks!

 I would shop here again

Got my video card in two days. Absolutely the best price and the website clearly told me the minimum requirements to make the right choice. Very pleased.

 I would shop here again

I have never posted an bad review about any retailer in over 15+ years of buying online but GeminiComputers is just that bad. Their prices are well below the average but that is and that is why I chose to give them a try. I ordered one item on   Read full review...

 I would not shop here again

I stumbled upon Gemini Computers when I searched for a Panasonic security camera for my business. The price was right and ordering process was smooth. I later called them to inquire about more deals and saw that they also sell DVRs, screens, and a variaty of other different products. I plan to check them out again for my next project. Bookmarked.

 I would shop here again

I Ordered my Dome camera by Sony at the geminicomputersinc.com website on Tuesday. Product selection was good and checkout was straight forward. Most of all, I liked the cheap price which allowed me to save over $200 as opposed to buying it in my local mall store. The order arrived to me very quickly in 2 days even though I selected ground. The item was in brand new box. Next I have to set up my security system and I will be all set. Thanks Gemini.

 I would shop here again

Purchase and shipping were fast and hassle free. Ordered on Friday and received on Tuesday. Great price cheapest by far. I will shop here again.

 I would shop here again

Price for the item was great, delivery was fast, the item was exactly as described. I did not need to deal with customer service and experienced no problems with the order so far.

 I would shop here again

If there's no need to return an item, then the company functions like most the others. Buyer beware: if you must return an item. They did NOT respond unless threatened to stop payment (2 weeks later). Advertised falsely that an item worked when it had known limitations from manufacturer. Even with a manufacturer tech ticket showing item did NOT work with our equipment (2 techs on their end tried), they still charged max restock fee of 25%. We had 2 of us working on this problem with the manufacturer. I'm ok if there's a tech problem. However Gemini had extremely poor customer service, and poor response time. The minimal savings NEVER covered the time to deal with the issues of returning the product (still ongoing - 1 month later). I'll never recommend this company.

 I would not shop here again

Much like some of the other reviews, this is a cheap place to buy and service is satisfactory - just as long as you never have a problem.  They don't negotiate and become very defensive if questioned - I bought $3,300+ on this order for my business (and have done so many times in the past as well) and paid by ACH (check by phone).  When I checked the bank account later, the accurate amount of the purchase was billed, but ANOTHER charge for $450+ was ALSO billed to my account.  I called immediately assuming it was a mistake and the previously friendly demenour was gone - nothing but a run around, I was told it would take days for accounting to "look into it" with no guarantee it would be corrected.  They directly took funds from the business bank account without authorization or any notification to me... it feels like the thinking is "hey, its a business, they'll never notice if we slide a second bogus charge in there."  Unfortunately the way they handled this transaction undid the goodwill from previous orders - it doesn't matter how cheap they are if they can't be trusted.

 I would not shop here again

I ordered $2,200 worth of equipment and item description stated that the package came with a barcode scanner. Called customer service and complained that the barcode scanner did not ship with my order. Rep was very defensive and refused to send me one unless i pay for it. Rep was very rude and refused to give me any type of credit.

 I would not shop here again

I am quite pleased with this company.  They have competative prices and they shipped my order in a timely manner with no issues.  Everything worked perfectly.  Their free ground shipping was also really nice to have.  I would order from them again when I need to order POS products for customers.

 I would shop here again

Here is a company you don't find too often anymore.  I ordered a device, of which there are several models.  Gemini Computers actually took the time to look at the order and email me to let me know that they can ship what I ordered, but that I might be looking for another device (which was really what I was looking for).  How great is that?  Someone looked out for me, and saved the headache of having to return something.  In the end I got what I was really looking for, and all it took was a little effort, which these folks extended.  I am happy, I got what I wanted, and I recommend them whole heartedly.  Too many Internet companies simply let the e-commerce site handle things, and it doesn't always work.  These folks rock!

 I would shop here again

Before ordering, I called the phone number on the website and got through right away. We confirmed that the item was in stock and ready to ship. My order was shipped within hours of when I placed it online and was delivered in perfect condition two days later. They have the best price on the net and great service to boot. I wouldn't hesitate about ordering from this company again.

 I would shop here again

This company low balls prices and usually comes up as the lowest price, but beware, if you are having trouble with the product need to return or need support, they are useless. Pay a few dollars more and buy from a site that can support the products they sell and has a fair return policy. They provide incorrect information about products because they do not know anything about them and how they are supposed to work or what additional cables and accessories are needed.

Any company can sell products but to provide support and service of the products you sell you have to make and investment in time and resources which Gemini does not do. Purchase at your own risk.

 I would not shop here again

I ordered a receipt printer from Gemini and requested overnight shipping. It was listed as "in stock" on their website. I received an email from "Itai" stating that it was on backorder for 1 week. A week later, I called and spoke to "Eddie" who informed me of the following:

1. It was still on backorder.
2. It would ship directly from the manufacturer (translation: it would NEVER be "in stock!")
3. It could only ship via ground.
4. My credit card would be charged immediately, even though the item was on backorder.

The item is STILL LISTED on their website as "In stock." I cancelled the order. 'Nuff said.

 I would not shop here again

A picture-perfect transaction! Ordered XP Pro Retail full version late in the afternoon and received it the next business day. Can’t ask for more that that! I'm extremely pleased and will order from them again.

 I would shop here again

Unbelievably easy to shop. My order came so fast I could not believe it! I was able to make it through the cutoff shipping time and they assured me over the phone that my order will go out the same day. It did. I will definitely do business again with this company.

 I would shop here again

Having never ordered from GeminiComputers before, I was a little hesitant about using them even though their price was lower than the online competitor I normally use. But the items we ordered from GeminiComputers were delivered quickly at a great low price! I plan on using them again in the future.

 I would shop here again

I recently bought a Corel Draw11 software from GeminiComputers.com. I was very pleased with their overall service. I called them to make sure the item was in stock and the customer service was very helpful. They did not try to upsell me which I really appreciated.

After I ordered the product online, the store sent me a confirmation email with estimated shipping date and the price charged to my credit card. When the item shipped, I received another email confirming the shipping.

My software program arrived on time. Haven't had the chance to use it yet, but I am sure I'll enjoy it.

 I would shop here again

I am very pleased with my purchase from Gemini. The product does exactly what they advertised it would do. It was less than 4 days from the time I ordered to when the product was delivered. Excellent service !!

 I would shop here again

Excellent experience. Low price for a quality product. Others might be cheaper but do not deliver what they promise (illegal copies or not for retail versions).

 I would shop here again

The cheapest price I found online for Adobe's Photoshop CS. Even below the price offered National Association of Photoshop Professionals members at their site.

Shipped promptly. Will definitely order software from them again.

 I would shop here again

Ordered QuickBooks Pro 5.0 for Mac for incredible price, much below other retailers. Paid for Next D   Read full review...

 I would not shop here again

Gemeni Computers not only delivered quickly and promptly , the product I recieved was in better cond   Read full review...

 I would shop here again

I checked around on Dealtime.com and found Geminicomputers to be well under retail pricing. I went t   Read full review...

 I would shop here again

Purchased my software after comparing around for the lowest price I could find. These guys fit my cr   Read full review...

 I would shop here again

Cheapest price when shipping added. Excellent service, on-time delivery, no bogus charges, at my front door when it was suppose to be   Read full review...

 I would shop here again

Preamble
I'm always on the look-out for new e-tailers, especially a group of people that I'll call the little guys. They're the non-Amazon monsters who may not have a sophisticated web design, may not sell a bazillion products,   Read full review...

 I would shop here again

i wanted to place an order for various quickbooks pro so i called gemini and they quickly told me that i could save a lot more money if i got a quickbooks pro multiuser instead of a few quickbooks pro single users. they saved me a lot of money not only   Read full review...

 I would shop here again

Decided to upgrade to QuickBooks 2002 and needed 3 copies, I called to place the order and wound up saving an additional $100 by following the sales person advise & buying the 5-user version vs. 3 single copies. I commend them for being straight forward   Read full review...

 I would shop here again