OnlineSports

Doing the order was fine. I ordered a wizard easy football holder and an NCAA football. I was quoted 10 dollars for shipping which was fine but advised the shipping cost would be revised by email. Got an email a few days later saying it would be another 65 dollars on top of the 10. I decided to cancel my order and they said they would refund the money withing 5 days. I waited over 5 days for the refund which never came, i contacted online sports by email asking about my refund multiple times. I never recieved a reply, so I am now lodging a dispute through paypal to hopefully get my money back. It seems now my only hope of recieving my money back for a an item that was never even posted is paypal. I wouldnt recommend buying any products off this company, but if you do decide to purchase an item off this website at least pay through paypal. So if they do screw you over, you may still have a chance to regain your money.

 I would not shop here again

Had a great selection. I saw some other merchandise I'd want in the future. The order sent to me quickly with emails keeping up to date on the order. I could'nt have asked for better service.

 I would shop here again

The product selection is great at Online Sports and the customer service is so friendly.  I place at least 8 orders a year with them and I have never been disappointed!
All items were delived as promised and any issues I had were quiclky addressed.  I would recommend them to all my family and friends.

 I would shop here again

received order in record time. Great shopping experience!

 I would shop here again

I would hope they work out the shipping cost to Australia much better. If I pay almost $21.00 for shipping for a DVD, I would expect to get it in a week not over three weeks. It is not good when it arrives that you can't work out where the $21.00 on postage was spent. The tracking number was given but you can't track letter mail!

 I would shop here again

I found that shopping at Online Sports was easy and fast. I had tried other sites for a B.O.B. and was frustrated by the obstacles I encountered when I attempted to place an order. Online Sports was simple and accurate.

 I would shop here again

I had to return the item because it was heavier then I expected. I was contacted by someone and given an option to keep it at a 10% discount or order another item and when I sent an email responding no one contacted me so I sent the item back for a refund.

 I would shop here again

Good experience. UPS stated box was not protective enough to house item.

 I would shop here again

I have to spend three months in Mexico City for work.  I depart tomorrow, June 14.  I needed to take my bike with me because I am training for a 102-mile cancer benefit (Pelotonia in Ohio).  I found the best deal on a bike bag on this   Read full review...

 I would not shop here again

Absolutely everything went wrong with my order almost immediately after purchasing.  I ordered a Miami Heat Authentic jersey in December 2010.  It was a gift for someone and the reason I got the gift was for that person to wear to a game in   Read full review...

 I would not shop here again

this Company is horrible!! I ordered an item that the site said was in stock but was not.  The Company immediately drafted my account even though the item was out of stock.  After 5 days, I called to find out if the item has been shipped then found out it was out of stock.  I requested a refund then waited a couple of days.  No refund.  Called back and asked about my refund.  I was told they had to process the cancellation, blah, blah, blah, and that the refund would be processed that day.  Now it is 3 days later and still no refund.  Hopefully will get a refund some day!! 

DO NOT ORDER FROM THIS SITE!!!

 I would not shop here again

was very easy to order online and I loved receiving a $5 instant coupon on my order. thank you

 I would shop here again

Friendly, professional customer service. Good selection at a fair price

 I would shop here again

Always get great service and shipping and all my bowlers love the shirts. Response to email questions could be done in more timely manner.

 I would shop here again

great

 I would shop here again

The Dynasty Banner Frame has 3 components (frame, plexiglass cover and thick black cardboard/foam backing). When the Banner Frame arrived, the frame and plexiglass were in great condition. The same cannot be said for the backing. 3 sides were cut great to match the frame - the 4th side (which is a "V") was cut OK on 1/2 and way too high on the other half. When hung on the wall, you could see thru the hole in the backing to the wall behind. TACKY !! Which is a shame, seeing as the banner itself and the rest of the frame look GREAT !! So, I called them and they sent me another Dynasty Banner Frame. Same problem. 2 out of 3 parts were great and the other was not (the backing was not as bad as the first one, but still unacceptable). So, realizing that all their backings are probably inadequate and all are cut in CHINA, no one can help me @ Online Sports, except for myself. So, I went to an art supply store and bought 1 black mat which I then cut into pieces to fill in the gaps. I taped them and put them into the frame and it looked great from the front, which is all that really matters. From the back, it looks sloppy - but who cares. All's well that ends well. Online Sports did all they could to fix the problem, but they received a poor product from Good Old CHINA. How unusual !

 I would shop here again

I contested the shipping rate and it was reduced. I would not have placed the order otherwise. Thank you.

 I would shop here again

I used e-mail to report defective strap. Received new strap for duffel bag in yesterday's mail. It didn't seem to have any cracks in the clasp. Sending it on to my son-in-law. I would use this website again and tell others that you back up your products! Thanks, Sherie Litteral

 I would shop here again

Had to return for size.Return has not been credited to my credit card yet. Wait is too long.

 I would shop here again

The shopping was good, however I had to return the jersey because the recipient received more than one jersey and he chose to retain a different one from a different supplier. I am now awaiting my refund. Here is where I will be rating your service

 I would shop here again

Online Sports had all the items I wanted.

 I would shop here again

I ordered a jersey as a gift for Christmas.  Ordering was simple and easy however that was the only good part about my experience.  I received a confirmation number and email, saying my order would be leaving the warehousen in one business day.  The next couple of days went by and my credit card was charged but still no tracking information was given.  I contacted the customer service rep. about 6 business days later.  The customer service rep. told me that I would be receiving my tracking number within the next day.  When I again received nothing I contacted customer service again, I was put on hold and then a supervisor explained to me that the jersey I ordered was no longer available and I should have been contacted of this the day after my order.  They tried to sell me other products and explained that there was nothing they could do for me further except cancel my order.

 I would not shop here again

no problems in selection or purchase

 I would shop here again

Well, there had to be one bad experience with buying online and here it is. Onlinesports.com not only disappointed me but a whole bunch of kids. I placed and paid for an order on the 6th of November and on the 18th of November the order is on hold (I noticed in my PayPal account). They have not emailed, phoned, or notified me in any way that there is a problem with the order.

If you are looking to buy something and get it shipped in a reasonable amount of time don't order from onlinesports.com if you need a Christmas gift for Christmas and need it by Christmas don't order from onlinesports.com if you expect customer support and order tracking don't order from onlinesports.com.

I have ordered new and used products from eBay and have never had this happen. I have suppliers in China email me a thank me for my order and then send shipping updates and even follow up.

I would never even do business with them again.

 I would not shop here again

Quick and easy to find what I wanted, and it came on time. I'll buy from them again for sure.

 I would shop here again

Multiple orders represented here: Lightning fast delivery, first order required contact which was corrected immediately, discounts offered, products received in perfect condition and as expected. I will and do return frequently to view new product and those I might have overlook earlier. Very good experience.

 I would shop here again

Very good. And I live in Spain, all right.

 I would shop here again

I am a certified athletic trainer (ATC) working in a clinic. I needed to purchase this product for a patient. Online Sports' price was considerably less expensive than anywhere else, and their customer service was excellent. I will definately order from them again. If I were to ever again work in a high school or college instead of a clinic, I will purchase as much as I could from them instead of the "traditional" athletic training supply companies.

 I would shop here again

I liked them so much I've ordered from them twice!

 I would shop here again

Overall everything was perfect.

 I would shop here again

I want to return the product. I have sent several e-mails. But I hear nothing from the company. They like to take the money. But if some thing comes up .Like this.They do not get your e-mails.So they can keep yhe money! Carolyn Jean Hogden

 I would not shop here again

Good

 I would shop here again

Excellent. The product was exactly what was displayed online. The cost was much better than any other website or brick & mortar store. Ordering online was perfect. Shipping was perfect; arrived within 7-10 business days. Packaging was perfect; very sound. Receipt was perfect. Smile on gift receivers face... priceless. Thanks so much!

 I would not shop here again

Was mislead on how long it would take to get my order.

 I would shop here again

The original shoe I ordered was defective. I called the store and was told to return it using their return UPS mailer. Normally this costs about $5.00, but was told I would be credited for that amount and the new shoes would be sent free. I was very impressed with the pleasant woman I spoke with and their fine service.

 I would shop here again

friendly place, will be back in future.

 I would shop here again

I found customer service to be excellent. They emailed me right away when my order was delayed. John

 I would shop here again

VERY EFFICIENT CUSTOMER SERVICE.

 I would shop here again

shopping was fine: these continuous surveys are a bit of a drag. this is the last one that i am completing. carol

 I would shop here again

There were no problems or snags of any kind. It was a good experience.

 I would shop here again