Moosejaw

Moosejaw
 
Average Rating: 4.62/5.0 store rating
Customer Service 5
On-Time Delivery 5
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Excellent!

by Moosejaw Shopper, February 6, 2012
Excellent!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

nice shirt.

by Moosejaw Shopper, February 2, 2012
nice shirt.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was ok. Some of the products were...

by Moosejaw Shopper, January 3, 2012
It was ok. Some of the products were shown on the web site but weree not available, it took a call to customer service to figure this out. Even they were confused, but nice and friendly and worked with me till we figured it out.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Full selection of gear

by Moosejaw Shopper, January 1, 2012
Full selection of gear

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great place to buy outdoor gear.

by Moosejaw Shopper, December 29, 2011
Great place to buy outdoor gear.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Not impressed........

by bennboyd, December 20, 2011
I ordered a jacket and sunglasses from MooseJaw on 12/16/11.  On 12/19/11 I received an email indicating that they needed more information for my order but that it was still on schedule to arrive before Christmas.  I noticed on the 20th that I   Read full review...

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Good products, but system and customer service limited

by gh11a, December 19, 2011
I ordered a jacket online one evening and apparently any order placed cannot be cancelled/changed once put in bc only a customer service rep can help you do it AND there's only a 15-min window. So, if you are shopping at night past normal business hours (which most people who work do) then there is no customer service to help and your wrong order is unstoppable. And on another note, there is a lot of misleading with their online system. Entering free-shipping codes will change the shipping options so that some of them say that they are "FREE" but when ordering the item, they would have charged you full-price for whichever option you chose. Good products, but customer service and ordering system could use a LOT of work.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
 

I enjoyed shopping at Moosejaw and will...

by Moosejaw Shopper, December 14, 2011
I enjoyed shopping at Moosejaw and will definitely shop again. The prices are competitive, and my order arrived very quickly. I love the rewards program. And the website is FUNNY -- it's nice to do business with a company that has a sense of humor!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Always a good experience with Moosejaw....

by Moosejaw Shopper, December 11, 2011
Always a good experience with Moosejaw. No problems and cool promotions. Reward points a bonus.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Goooodbye Moooosejaw!

by norton1970, November 30, 2011
What's with the attitude?  I ordered a jacket and I received a $21 gift card with my purchase.  When I tried to use it on their site a few days later  I couldn't find it. I called customer service for help and   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 
Pro: Easy, high quality products and service, great offers, points, funCon: Only if you don’t have enough money/need to buy from them all the time.The Bottom Line: If you’ve ever had a bad experience buying climbing gear,   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I had a very pleasant experience...

by Moosejaw Shopper, November 7, 2011
I had a very pleasant experience shopping with Moosejaw. The customer service was excellent and the online chat option makes asking questions and addressing issues much easier and more convenient!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Easy to find.good price,worst service wrong stock info

by pycantric, November 2, 2011
 Worst service ever!!! Item seemed to be in stock, never get a mail until i asked the status of order after 5 days. Recieved a mail first stating the order is out of stock, followed by another mail saying they cancelled the order..
Will ot shop again from them for sure..Stick with a company with good ethics and service like backcountry e-omc ...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Great

by Moosejaw Shopper, September 29, 2011
Great

  I would shop here again
Overall Rating: 5/5.0 store rating
 

excellent

by Moosejaw Shopper, September 15, 2011
excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very well done

by Moosejaw Shopper, September 10, 2011
Very well done

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Moosejaw has one the wackiest...

by Moosejaw Shopper, August 31, 2011
Moosejaw has one the wackiest promotions on their website. It is always fun just to read about them. Price are great and members received points that can be used for future purchases. Shipping is fast and you can always find someone to speak with using the online chat. Will buy again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Taking way too long for items to...

by Moosejaw Shopper, August 23, 2011
Taking way too long for items to arrive. Probably post office's fault.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

You guys rock.

by Moosejaw Shopper, July 27, 2011
You guys rock.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

overall experience was very good, I...

by Moosejaw Shopper, July 1, 2011
overall experience was very good, I will not hesitate to order from moosejaw again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Except for their confusing letters it...

by Moosejaw Shopper, July 1, 2011
Except for their confusing letters it is great to shop at Moosejaw. The staff is wonderful and extremely helpful. The website is fairly easy to navigate.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was so difficult to navigate the...

by Moosejaw Shopper, June 19, 2011
It was so difficult to navigate the reward choices - frequently the number of points was a range and you had to click on several different colors or sizes to find the lower range items.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Shopping at Moosejaw is always an...

by Moosejaw Shopper, June 11, 2011
Shopping at Moosejaw is always an excellent experience. I was using my MJ rewards so it was even better. Free!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Moosejaw provided excellent customer...

by Moosejaw Shopper, June 4, 2011
Moosejaw provided excellent customer service and shipping was fast. I will now always go to Moosejaw first when I am shopping on the internet.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Package was shipped effectively

by Moosejaw Shopper, May 24, 2011
Package was shipped effectively

  I would shop here again
Overall Rating: 5/5.0 store rating
 

great

by Moosejaw Shopper, May 16, 2011
great

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent product delivered as expected...

by Moosejaw Shopper, April 27, 2011
Excellent product delivered as expected and on time. Great retailer! Highly recommend.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Shopping at Moosejaw is always easy....

by Moosejaw Shopper, April 15, 2011
Shopping at Moosejaw is always easy. Their rewards system works well, and I enjoy their sense of humor.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The sandals came much faster than I...

by Moosejaw Shopper, April 10, 2011
The sandals came much faster than I expected. I couldn't believe it when I saw them at my door.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I've always had wonderful...

by Moosejaw Shopper, April 9, 2011
I've always had wonderful experiences with Moosejaw - the website, the product, the customer service - everything has been great.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

they have very excellent customer...

by Moosejaw Shopper, March 30, 2011
they have very excellent customer service and provide really competitive price and price matching policy.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

My experience with Moosejaw has always...

by Moosejaw Shopper, March 28, 2011
My experience with Moosejaw has always been great. They are very personable and creative with everything they do. There is a great selection of products and everything arrives on time.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Moosejaw is the only place to shop...

by Moosejaw Shopper, February 25, 2011
Moosejaw is the only place to shop online for all your outdoor adventure needs!!!!!!!!!!! Moosejaw rocks!!!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Moosejaw has a price match and I found...

by Moosejaw Shopper, February 24, 2011
Moosejaw has a price match and I found a lower price on another site and they matched it, saving me about $100. Moosejaw is the best!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Loved the experience!

by Moosejaw Shopper, February 22, 2011
Loved the experience!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great customer service!

by Moosejaw Shopper, February 21, 2011
Great customer service!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Moosejaw is one of the best online...

by Moosejaw Shopper, February 20, 2011
Moosejaw is one of the best online retailers I have done business with. I appreciate their product selection, their rewards points program, and their sense of humor. I would definitely recommend this online retailer.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I feel that moosjaw is the number #1...

by Moosejaw Shopper, February 9, 2011
I feel that moosjaw is the number #1 store for the United States of America. Eddy

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Moosejaw is awesome!! Great customer...

by Moosejaw Shopper, February 3, 2011
Moosejaw is awesome!! Great customer service and selection of products.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Moosejaw is my go-to retailer for all...

by Moosejaw Shopper, January 28, 2011
Moosejaw is my go-to retailer for all thing outdoors

  I would shop here again
Overall Rating: 5/5.0 store rating

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