EyeSave.com

EyeSave.com
 
Average Rating: 3.89/5.0 store rating
Customer Service 2
On-Time Delivery 4
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GREAT EASY SHOPPING EXPERIENCE.

by EyeSave.com Shopper, January 15, 2012
GREAT EASY SHOPPING EXPERIENCE.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Too long to get product...

by EyeSave.com Shopper, December 7, 2011
Too long to get product...

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

I was very disappointed in the customer...

by EyeSave.com Shopper, November 26, 2011
I was very disappointed in the customer service on this order. My order was to ship in 4-7 business days from the purchase date and I was not notified until the 7th business day that my order was delayed via email. My glasses were also supposed to come with a cleaning cloth, which they did not.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

great

by EyeSave.com Shopper, November 14, 2011
great

  I would shop here again
Overall Rating: 5/5.0 store rating
 

just because it can take 7-10 working...

by EyeSave.com Shopper, October 29, 2011
just because it can take 7-10 working days doesn't mean it has to. shipping time was way way too long. will not buy with them again.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

One back ordered item not noted on...

by EyeSave.com Shopper, September 30, 2011
One back ordered item not noted on shipping info but dealt with in 24hr

  I would shop here again
Overall Rating: 5/5.0 store rating
 

From the online picture of the product...

by EyeSave.com Shopper, August 31, 2011
From the online picture of the product I thought I was ordering the correct pair, however, when I received them they were a pair of reading glasses with a charcoal tint, the entire lens had a magnification of 150. The pair of reading sunglasses I wanted have a sun glass lens and the 150 reading portion in the lower third of the lens. I know Scojo makes a pair like this, but the Eyesave online catalog did not describe the product clearly enough for me to see the difference before ordering.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

completely satisfactory

by EyeSave.com Shopper, August 20, 2011
completely satisfactory

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good selection of glasses, I just...

by EyeSave.com Shopper, August 16, 2011
Good selection of glasses, I just bought the wrong power had to return and rebuy.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The website was fine--good selection--...

by EyeSave.com Shopper, June 17, 2011
The website was fine--good selection-- and the prices good, but the sunglasses weren't shipped until 14 days after I ordered them. When I wrote to ask them about this, they said they hadn't had them in stock when I ordered them. This is fine, but only if they had informed me of that when I ordered them so I would have had the option of buying them elsewhere or ordering something else. They were a gift for someone, so I needed them to arrive on time.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Very prompt.

by EyeSave.com Shopper, June 11, 2011
Very prompt.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

DO NOT DO BUSINESS WITH EYE SAVE!

by loringg, June 9, 2011
I was impressed with the web site and the reviews, but there is more to a good experince than a web site.  :-)  I ordered 2 glasses cases and when I rec'd them they were entirely different from the picture and WAY over priced.  I wrote an unfavorable review of the glasses on their web site but after their review, it has never appeared on the site, the only review shown is one that makes the cases sound like the second coming and probably written by the Eye Save staff.  I returned the glasses and it took 3 phone calls over 3 weeks to get the charges credited back to my Visa card.   Don't pay any attention to their reviews and avoid doing business with this company.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Good glasses at an affordable rate

by EyeSave.com Shopper, June 6, 2011
Good glasses at an affordable rate

  I would shop here again
Overall Rating: 5/5.0 store rating
 

A fiasco

by yourfrienddan, May 31, 2011
I orderd two pair of reading glasses. It took three weeks to arrive. After arrival one of them was broken and the other just did not fit.  I asked for a refund but they would charge me 7.95 for shipping.  I would expect a refund with no shipping charges after this fiasco, but they said they could not do it.  I recommend staying away from this company

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

good experience

by EyeSave.com Shopper, May 26, 2011
good experience

  I would shop here again
Overall Rating: 4/5.0 store rating
 

HORRIBLE!

by ash_p, May 3, 2011
Never transact business with this company.  I was unknowingly enrolled in Shopper Discounts at a cost of $12/ month when making a purchase on this site.  As a result I have been charged substantially more than the savings I anticipated by purchasing sunglasses on this website.  Stay away, make your purchase elsewhere-- anywhere else would have to be better!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

excellent

by EyeSave.com Shopper, April 20, 2011
excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Worst Ever, Business needs major retooling !

by fairassessment, April 8, 2011
Went to Amazon.com and searched for Nike sunglasses.
Got redirected to outside vendor eyesave.com
8 days later order not even processed, nothing shipped and their "delightful" customer service rep tells me it will take another 5 to 7 days to get anything in hand !!!
My guess is they are just middlemen without inventory.
Really not worth the time and effort to save $15 and get my retina destroyed my SoCal bright sunshine in the meantime...
Please don't be a cheapskate like me and stay away from these useless people...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

very pleasant

by EyeSave.com Shopper, March 10, 2011
very pleasant

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Great experience . Would recommend to...

by EyeSave.com Shopper, February 22, 2011
Great experience . Would recommend to others

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I really liked the tinted reading...

by EyeSave.com Shopper, February 19, 2011
I really liked the tinted reading glasses I bought on line.But when I received them they were much smaller then they looked in the picture.So I will have to send them back.I think they should tell you the size like they do on other sites.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Other than the fact that the sunglasses...

by EyeSave.com Shopper, February 9, 2011
Other than the fact that the sunglasses I received had the wrong color frames, the wrong color lenses and were even the wrong product, they were worth waiting three weeks for. The merchant does not refund your full purchase price. Do not buy anything from this merchant.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

I ordered my sunglasses around 29/30...

by EyeSave.com Shopper, January 27, 2011
I ordered my sunglasses around 29/30 November and they werent shipped until 21st December. That's nearly a month before the product was shipped! This is the longest I've ever had to wait for a product to be shipped. I was not advised about this delay and was overseas when my product finally turned up. My friend then needed to pay for overseas shipping so that I could use my sunglasses. Unless I was prepared to wait for 1 or 2 months I would never use this site again. My friends are shocked at the service.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

The shipping was terrible. Item...

by EyeSave.com Shopper, January 10, 2011
The shipping was terrible. Item supposedly shipped Dec 17, But I did not receive it until Jan 5!!!!! This simply sucks!!

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

I thought I was buying readers which...

by EyeSave.com Shopper, January 6, 2011
I thought I was buying readers which had a tortoise frame. This frame has been painted brown with dark spots to simulate the look I wanted. I would have paid more for the normal look than the painted product. This is the reason I do not like to order over the internet. Had I known the frame finish had a painted on look I would not have purchased them. Thanks and Happy New Year. I think your merchant rating is excellant but your product for me is poor because of the frame finish. Alex Fritz

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The website promised free upgrade to 2...

by EyeSave.com Shopper, January 5, 2011
The website promised free upgrade to 2 day shipping and a free pair of sunglasses with order. I did not receive either. The 2 day shipping was imperative as the order was placed as a Christmas gift. It did not arrive until the next week. VERY DISAPPOINTING to my son whose gift these were to be. I had MANY other merchants to choose from, I will NEVER shop with this one again.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

good selection and prices. fast...

by EyeSave.com Shopper, December 17, 2010
good selection and prices. fast service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Quality of FitOvers was very poor...

by EyeSave.com Shopper, November 23, 2010
Quality of FitOvers was very poor especially for $49.95 glasses. They actually blurred my vision and very little ploarizatiion, I have owned other, better quality Fitovers for $19.95 in the past. A waste of my money especially loss of shipping charges lost to return. These should not be sold to anyone! a rip off.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Answered all my questions very...

by EyeSave.com Shopper, November 1, 2010
Answered all my questions very quickly.However there was no phone number just e-mail. They didn't say why only part of the order was shiped or if the other part would be sent later. Responded to e-mail very quickly that it would be shipped later.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Prompt, courteous service. Product was...

by EyeSave.com Shopper, October 6, 2010
Prompt, courteous service. Product was as described

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Awesome.

by EyeSave.com Shopper, October 3, 2010
Awesome.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

the first pair I ordered took a week...

by EyeSave.com Shopper, August 25, 2010
the first pair I ordered took a week and 3 days to come....way too long....I'm on the water in montauk and can't see well with the glare there so when I lost my old pair I really needed them fast.....I didn't call or complain because the tracking said they were on their way.....I ship ground ups every day and 3 days is the max time even heavy tools take.....not happy.....a coupon came with the glasses so I ordered another pair..they came in 3 days..go figure

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The sunglasses I purchased were at a...

by EyeSave.com Shopper, July 20, 2010
The sunglasses I purchased were at a great price compared to what was available on Ray-Ban's website, but the overall shopping experience was lacking. One week after purchase I called to inquire about tracking information since I had not received my item, and they told me my purchase was back-ordered and would not ship for another 5 days. It was actually 14 days from that point. Upon receiving my glasses, the left arm was tight and their return policy made me afraid to try and adjust them myself, so I just sent the glasses back for store credit. That was a fairly painless procedure. If ordering from this company I would suggest calling or emailing ahead of time to make sure what you want is in stock.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

It was a good experience

by EyeSave.com Shopper, July 8, 2010
It was a good experience

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Your online tracting doesn't work...

by EyeSave.com Shopper, July 1, 2010
Your online tracting doesn't work even though I was signed up. Also your telephone service was not up to date

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The merchant provided excellent service...

by EyeSave.com Shopper, June 25, 2010
The merchant provided excellent service and the glasses are better than we ever could have imagined. Thank you so much.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

All the customer service representative...

by EyeSave.com Shopper, June 18, 2010
All the customer service representative were not on the same page. In the three orders I placed in three differenet occations were all back order. I got the product in one a half month later. I feel that eyeSave have faul advertisment on their web pages because the did not tell the customers that the items were not insotck.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

shipping was awful. the items were...

by EyeSave.com Shopper, June 17, 2010
shipping was awful. the items were delayed, shipped seperately. they did not indicated this during the purchase. online discount was difficult to apply during the ordering process.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Great on-line store.

by EyeSave.com Shopper, May 5, 2010
Great on-line store.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

high qaulity product that i have found...

by EyeSave.com Shopper, May 5, 2010
high qaulity product that i have found hard to find,also helps with light sensetivity.very good customer service,also past order ups shipped prod. to boston error tracking # 1 phone i had my product with in 2 days.last order received product 5 days early.you also have very good pricing on your ao line.i will order from you again. thankyou ernest h. have a nice day.

  I would shop here again
Overall Rating: 5/5.0 store rating

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