zZounds.com

zZounds.com
 
Average Rating: 4.58/5.0 store rating
Customer Service 3
On-Time Delivery 4
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Unbelievable

by gtram, February 14, 2012
zzounds has to be the best place on the web to buy musical instruments. Its simply amazing that you can sit in your living room, browse through all their inventory, make your selection, go through the easy check out, and have your instrument delivered to   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Excellent!

by allantruesdell, February 14, 2012
I buy from these guys all the time! The four payment system is always a great incentive. Almost every big-ticket item I buy for my gigs I get from them. Their prices are always as good or better than everybody else and they normally have whatever I need in stck and it ships right away. A couple of years ago I purchased a Sure wireless system from them and crapped out after about 3 weeks. They did a cross shipment for me under their 30 day program and I was up and running again in 2 days at no cost to me.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Pass the word these people at zZounds where fantastic. The ease of ordering and helping to make a large purchase as easy as possible with a small monthly instead of a one time large payment really helped out with the family.  I'm happy the families   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
 

I EXPERIENE WAS THE BEST.

by carlmichael, February 13, 2012
I'M VERY HAPPY WITH ZZOUNDS. I GOT MY ROLAND CUBE XL 20WATT AMP IN FOUR DAYS. THEY GAVE ME THE BEST PRICE AND I LOOKED AROUND FOR A MONTH. I WILL SHOP HERE WHEN I NEED ANYTHING.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great

by davedatucker, February 13, 2012
Quick Shippment, Best Price.  Said "Warehouse Reseal"  But the item was definately brand new, never used.  The package came in about 3 days.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great online service

by mambeaux, February 12, 2012
I love ZZounds, "Hello Music" can suck my . . . I hate their site because it is impossible to navigate. ZZounds provides great prices, great selection, quick delivery, . . . I have nothing but good things to say about your service.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
 

Great prices and delivery!

by bsmedesigner, February 11, 2012
When conducting research on where I could get the best buy on a Yamaha DGX-530 digital piano, zZounds came up with having the best price.  Even though I was reluctant to use them since I was not familiar with them (had done most of my shopping in places like Musician's Friend), I thought I would take the chance and give them a chance at my order.  Not only did I save a bundle by selecting zZounds, the shipping experience was flawless.  Delivered when they said they would, even though when I was notified that the delivery would be made on a Saturday, I didn't believe it.  However, it arrived on Saturday, delivered by the nicest FedEx driver that brought it into the house for me.  So, THANK YOU zZounds for a great experience.  I can't wait to shop for my next musical item.  It was my first experience and certainly not my last.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Good service at a good price.

by postdoc, February 11, 2012
I bought a replacement sustain pedal for my Yamaha keyboard. I received good service at a good price and am happy with my purchase.  Shipping costs were reasonable and delivery was well within the estimated time.

The only caveat is that since ordering from them their ads show up on nearly every popular website that I visit.  That's annoying.  That's why I rated their overall performance above above average instead of excellent. 

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Excellent service!

by alliance7734, February 10, 2012
I have made a few recent purchases with Zzounds, a Fender Telecaster, a Pickup and a Case. My experience with Zzounds has been excellent, unfortunately I'm unhappy with the guitar. I feel confident that Zzounds would gladly help fix the issue, but bummed with Fender's quality control!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Awesome place to buy your music gear

by elwoodgray, February 10, 2012
Found a great deal on a returned item which was discounted an additional 10% below their already incredible low price. Had some concerns purchasing a "repackaged" item but figured I could return it if I had any problems. I received my product promptly and in perfect condition. There was absolutely no issues with the item, simply a return. Couldn't beat the original price, let alone 10% off, no sales tax and free shipping. Awesome place to buy your music gear.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 
zZound has awesome pricing for all lines of Pro Audio equipment.  When I started searching for pricing out Pro Speakers - I found these guys to be the best for availability of product that I was looking for.Excellent pricing for what I need. I   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great price, ship quickly, nice 4 payment plan

by suremann, February 7, 2012
I'd wanted to try a BlackStar HT5 for sometime, fineally ZZounds had a killer sale price on them, so ordered one on ZZ 4 payment plan, they shipped quickly, amp arrived in perfect condition and the 4 payment plan is too cool.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

10 outta 10

by mulli, February 6, 2012
I really love this place. Had initial reservations about buying a guitar online, and I feel guilty trying it out at the local guitar store and buying it here. But you know what? Price matters. I've bought two guitars here, an Epiphone Sheriton II nine   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

All done by email - excellent.

by zZounds.com Shopper, February 5, 2012
All done by email - excellent.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent

by rj1234, January 31, 2012
Hi, we were looking for a specific guitar for my son MTM2 (Ibanez) black, all the other stores we had called or visited made promises of getting it in 5 to 7 days.  My son lives in South Africa and was ready to return and we had lost lot of time   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Outstanding customer service!

by seanmorse, January 30, 2012
I've been a Zzounds customer for years and have yet to be disappointed.  Prices are consistently as low as anywhere else online or local.  I have yet to use the pay-as-you-play option they're known for, but it's good to know they have it available if I ever need it.

A week ago, after searching and comparing prices for an expensive studio control surface, I placed my most recent order with Zzounds. I ended up receiving a slightly different model than I had ordered (due to a manufacturer's error that couldn't have been avoided).  Zzounds went way out of their way to get me the correct, updated model overnight at their expense.  I had product in hand the next day and was able to use it for the marathon mixing sessions I had the coming week.  Hard to compete with that kind of service anywhere.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Independent music store experience with the big chain prices.

by bootsguy, January 30, 2012
I'm really glad I found zZounds! My Bass player reccomended them to me, and I'm stoked with the results. I was able to purchase the mixer I wanted and all the mic cables I needed to mic up my drum kit fast, and with a payment plan without interest! It's good to know that zZounds is there, it's a lot like having that private, independent music store experience with the big chain prices.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

A++++++ Great Purchase and Great people to deal with !!

by bammerman, January 29, 2012
Not only did I get a fantastic deal but every part of the transaction was handled in the most professional way. Lots of buisnesses could learn a thing or two from y'all. Superior communication from the time the order was placed till it arrived at my door, which I may add was about the fastest delivery you could ask for..only way I could have gotten it faster is if I had been in the store and bought it !! My thanks to your whole team, very impressive!

  I would shop here again
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Love doing business with Zzounds!

by dean758, January 29, 2012
My experience ordering from Zzounds has been excellent.  They offer great prices and sevice.  My most recent item was shipped for free and arrived in perfect condition on the exact day it was supposed to.  Their web site was easy to navigate and find the product I wanted and ordering on line was a breeze as well.  I would not hesitate to recommend Zzounds to anyone shopping for musical equipment on line.   

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great Job zZound

by zZounds.com Shopper, January 28, 2012
Great Job zZound

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Fast, reliable and great prices.

by marbleriver, January 27, 2012
Great experience shopping with Zzounds. Most deliveries are well under the estimated times (I always use 3-5 day free shipping option). A couple of orders were even delivered in *less* that 24 hours! Prices are as good as you can get for new gear.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Professional and courteous service, quick delivery.

by boltboy72, January 27, 2012
I've purchased several things from zZounds and every experience has been top-notch. Knowledgable, friendly staff and a wide selection of products. The Pay as You Play feature is a valuable service which helped me get some of the gear I've always wanted. Delivery was quick, packing list detailed and easy to read, and the product is excellent. I have three Guitar Center stores within 15 miles of my place here in Dallas and wouldn't go back in there even for picks. zZounds, keep up the great work; you have a life long customer with me. Keep thrashing!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very good. no complications. easy to...

by zZounds.com Shopper, January 25, 2012
Very good. no complications. easy to find 'Check out'. no issues. Thanks!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

excellent

by anthonyturco, January 25, 2012
I have done business with zzounds twice, both times were perfect, great company, pay as you play is excellent!!!  Thanks again for the great service!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very rapid response and great customer support!!!

by vivlei, January 24, 2012
EXCELLENT!!!  Online purchase was a breeze...once my products (MII FTRACKPRO and MII KEYRIG49) arrived I wasn't able to install the drivers (I have Windows Vista).  I almost returned all of my gear thinking that my OS was not compatable with my products.  When I contacted customer support to let them know I wanted to exchange my goods the extremely professional and helpful staff provided a link to M-Audio to install the correct drivers; the link and subsequent driver installation worked perfectly.  I was able to get my gear up and running in a matter of minutes. 


Very rapid response and great customer support!!!  Plus they offer pay to play!!!  This single act may have made me a ZZounds customer for life...Musician's Friend better watch out!

  

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Best internet music store!

by bronxblues12, January 24, 2012
zZounds Online Store represents the best music retailer on the internet. They have a great selection of gear and low prices plus price matching and abundant information about all the products they sell. Additionally, there are flexible payment options and shipping is really fast.
They know how to treat their customers, and I recommend them most highly.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Good prices,great payment plan and excellent service!

by mourn_the_loss, January 23, 2012
I just recently started purchasing from zZounds because of their "pay as you play" plan.I like the fact that the reps are knowledgeable,polite and helpful.My order was delayed by five days due to Fedex holidays.in fact that would be my only complaint,the fact that they ship through Fedex but then again you can't really complain about free shipping.A larger selection would be nice as well,but they do carry a lot of nice stuff.One guitar from my order was backordered by 2 weeks but when it arrived i was pleasantly surprised to find that it had upgraded pickups from the ones that were listed.all in all well worth the wait! :) I would recommend them to anyone who is looking to purchase gear,especially if they could benefeit from the payment plan.i look forward to making many more purchases in the near future...I'm fairly certain that they will be the recipients of my every spare penny for the forseeable future!lol.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

Fantastic service couldn't be any happier

by danahill, January 23, 2012
I recently purchased a Yamaha p155 keyboard and I love it. zZounds customer service is awesome and the shipping was fast. I would highly recommend purchasing from zZounds you wont be sorry. 

x I would not shop here again
Overall Rating: 0/5.0 store rating
 

Don't waste time shopping for Generic Brands.Go Pro, get NAME BRANDS @ Generic Prices!!

by jerrymitch, January 22, 2012
I searched all over EBAY & AMAZON, and couldn't find what I was looking for at a "Reasonable Price". My purchase was for * 2 25ft 1/4 Male to Male Guitar Cables *.....while others offered 18ft Cables - the Price for 1 Cable was around $18 to $20....so, Imagine my surprise & delight when I was able to find  2 CABLES 25FT FOR UNDER $23.00!!

How could I pass up such a great Bargain? To get 2 for the price of 1, and, even longer cables??...Nope, too good to pass up, so I jumped on it. These weren't some GENERIC BRAND - NO.....they were actually made by "HOT WIRES"....and that's a NAME BRAND!!

From now on, I'll always rely on ZZOUNDS for all my Equipment needs!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Frustrating!!!

by mvyny, January 21, 2012
In the beginning everything was very good ... variety of products, good prices, good speed of delivery .... but in customer service I had the worst experience ever!!! I got an equipment with problens and I did make contact at the same day to complain about it...Zzounds did not accept the equipment and transfered the problem for me saying that I should make contact with the company (Pioneer)...it was really a bad day for me!!! I will never buy at Zzounds again...never!!!
I called the customer service a lot of times and each time I got a different information from the employees. When I called Pioneer they said to me..."They have to provide you another equipment I do not know the reason that they recomended you to call us !!!" According to pioneer  Zzounds had to exchange it or refound my money back...So I spend hours back and forth it was really frustrating...I dont recomend Zzounds for anybody!!!

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Products on stock decent shipping

by zZounds.com Shopper, January 18, 2012
Products on stock decent shipping

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great

by zZounds.com Shopper, January 17, 2012
Great

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Awesome experience with fast, accurate, and reliable service

by epinionssix, January 17, 2012
This is the first time I have dealt with ZZounds, and I have to say it was a wonderful experience.  I got the best price I could find, and my items were shipped very quickly.  (Took one day to receive for me!).  Their "Pay as you Play" option is awesome.  Will definately do business again in the future.  Thanks, ZZounds.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

It was everything I want to expect from an online store.

by greggyk1, January 15, 2012
My order was delivered timely in just a few days. I got exactly what I ordered and I would order from ZZounds again. I probably will reorder from ZZounds soon.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Fantastic experience!!

by xerox28, January 15, 2012
Knew what I wanted.  Found it on their site and in stock.  Site was simple to navigate.  Price best on the net.  Delivered in less than 2 days in perfect packing and in perfect condition.  The very top rating scores for zZounds in every category.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I am a repeat customer, and there is a good reason for that !

by hammer123, January 15, 2012
I LOVE THIS AMP!!

I have a friend with a 2,000 dollar amp that he complanes about.

For 652 dollars you won,t be sorry. It is all  TONE !!!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I have been doing business with Zzounds for many years.The selection is great and the prices are the best.I always shop around(till I'm on the brink of insanity) and every single time,without exception,Zzounds not just matched the price but beat the   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

OK

by zZounds.com Shopper, January 12, 2012
OK

  I would shop here again
Overall Rating: 5/5.0 store rating
 

These guys rock! Came through in the clutch

by tsopchicago, January 9, 2012
zzounds is very professional and responsive.  Their service and pricing is top  notch.  I will surely use them for many more purchases.
Very extatic to be using my new serato SL3....Love

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Kudos

by phd710, January 9, 2012
Zzounds is truly a top notch, musicians dream come true. Not only will they do price matched they will help a regular guy like me out by giving me the option of 4 easy payments. I had previously bought product from them and found that it was not really what I was looking for and was able to return it without any trouble what so ever.
In both cases when I have ordered from them the ordered was processed quickly and ht eitem was recieved in perfect condition. Zzounds is also the only online music store I have recommended to friends that are looking for product. Sure, there is a music store right around the corner (Guitar Center) but every time I go in there it's like walking into a 3 Stooges flick.
Thanks Zzounds for taking the music equipment store experience to the next level, I'm sure there are many fellow muscians out there that feel the same or will in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating

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