Honda Parts Deals

Honda Parts Deals
Average Rating: 3.68/5.0 store rating
Customer Service 4
On-Time Delivery 4
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I would not shop at this store!  I placed an order on Saturday night, received a pending status on Sunday and then a processing status on Monday today is Friday and I have not received any status since Monday. Not to mention that they charged me a   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Horrible Management Skills

by ccndym718, November 5, 2009
I was planning on shopping here and had problems finding the item on-line so I called customer service and was told by the nasty women I was speaking to I could not place my order on the phone and needed to get my computer to work to place the order I asked for a manager she informed me she was the Manager and her name is Kim. It is a shame that this business is run by women I will be placing this company on Facebook as less than stellar so my friends can tell there friends and ect. Kim even huffed and puffed when she was asked to help find the item.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

NOT HONEST

by disimone, February 2, 2007
I ordered a mat for my ODYSSEY, the mat was obviously used, looked like it came from a trade-in from this dealer...this was not noted in the website,that parts are used in some cases. You save a little, but be aware that you are not getting NEW, and UNUSED parts in some cases. Real rip-off, be careful what you order. I would suggest you phone-in the order and ask about what you are getting.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Slow to ship + No customer service = bad company

by horsegrill, September 10, 2006
I ordered an AC part on a Monday. I paid $20 for 3day shipping because I wanted it by the weekend. It's hot here in Phoenix, so I wanted to fix my AC as soon as possible.

When the part hadn't shipped by Tuesday afternoon, I sent them an email to see if there was anything that they could do, so I could still get it by the weekend. They never responded, so I sent another email on Thursday, to see what was up... No response... I finally got the part on Tuesday, 8 days after I ordered it.

If someone had bothered to respond to my first email, I would not have had to go without AC in AZ for another week. If anyone had bothered to respond to either email, I might have considered buying something from them again.



x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Overall . . . excellent. One call made...

by Honda Parts Deals Shopper, March 15, 2005
Overall . . . excellent. One call made to verify a specific part requirement. Parts department very knowledgeable and question answered quickly. The only disappointment was the order was "processing" for several days after placing the order prior to shipment, howver, this remains a very satisfactory buying experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

Excellence for service,satisfaction...

by Honda Parts Deals Shopper, March 14, 2005
Excellence for service,satisfaction gaurantee,communication effective by means of email.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Excellent website for Honda Parts. The...

by Honda Parts Deals Shopper, March 14, 2005
Excellent website for Honda Parts. The diagrams are a excellent way for me to visually confirm the parts I needed. The prices were fair. HondaParts.com is an excellent online merchant who I will recommend to anyone looking for Honda parts.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Good parts selection, but the website...

by Honda Parts Deals Shopper, March 13, 2005
Good parts selection, but the website is slow and akward to use.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

The site was easy to use. THey shipped...

by Honda Parts Deals Shopper, March 9, 2005
The site was easy to use. THey shipped the items immediately. It was a good shopping experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

They charged $11.27 for UPS ground on...

by Honda Parts Deals Shopper, March 8, 2005
They charged $11.27 for UPS ground on parts that weighed about six ounces and also added a $4.95 "handling" fee. What a load of crap. I'll never use them again. Honda Parts "Deals"? I'd have done better with the local rip-off Honda dealer. Next time I'll canvass the junkyard instead.

x I would not shop here again
Overall Rating: 2/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

I received the floor mats I ordered...

by Honda Parts Deals Shopper, February 21, 2005
I received the floor mats I ordered very quickly. The only minor complaint is that the mats were a little bent but that problem has resolved itself after putting the mats in the car for a couple of weeks. Highly recommend this dealer.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Ordered the Part and received the...

by Honda Parts Deals Shopper, February 19, 2005
Ordered the Part and received the correct one with couple of days late. No problems with the part and like to shop again with this site.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

Everything went great. My only...

by Honda Parts Deals Shopper, February 14, 2005
Everything went great. My only suggestion would be better notification regarding backordered or unavailable parts.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

great will do more business if i need...

by Honda Parts Deals Shopper, February 9, 2005
great will do more business if i need more parts

  I would shop here again
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

very good,easily to choose item.It has...

by Honda Parts Deals Shopper, February 8, 2005
very good,easily to choose item.It has enough the right OEM part number and model, year to choose

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Web page set-up/ease of use was better...

by Honda Parts Deals Shopper, February 1, 2005
Web page set-up/ease of use was better than average. Price & shipping/tracking were also better than average. I experienced no problems and have no complaints related to the transaction.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Terrible web site. Need new web...

by Honda Parts Deals Shopper, January 27, 2005
Terrible web site. Need new web designer. Very, very, very slow and "user unfriendly". Order processing and shiiping within average time, no problem there.

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

Very easy. My parts shipped the same...

by Honda Parts Deals Shopper, January 27, 2005
Very easy. My parts shipped the same day. Best deal I could find.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Good quality parts at a decent price....

by Honda Parts Deals Shopper, January 24, 2005
Good quality parts at a decent price. Delivery time was just a little longer than desired, but about the same delay that if I had ordered the part in a local dealer.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Best prices, quick service. Shipping...

by Honda Parts Deals Shopper, January 20, 2005
Best prices, quick service. Shipping costs were reasonable. (Other dealers had astronomical shipping costs)

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Although the part was listed, it was no...

by Honda Parts Deals Shopper, January 16, 2005
Although the part was listed, it was no longer available. Its is very nice to be able to see original part numbers but if the part is no longer produced then the website should state that fact(by item).

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Excellent service and response. I would...

by Honda Parts Deals Shopper, January 13, 2005
Excellent service and response. I would highly recommend them and will definitely use them in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating

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