Server Supply

Server Supply
Average Rating: 3.96/5.0 store rating
Customer Service 4
On-Time Delivery 4
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Good.

by Server Supply Shopper, January 13, 2012
Good.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent customer service and product quality.

by ron86, December 20, 2011
Very easy to order, very reasonably price and shipping in time and shipping is free . They really cares about the customers.

They are very responsible in answering questions or inquiries about their products.
Their service is awesome.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

1. I do not want to flatter Server...

by Server Supply Shopper, December 19, 2011
1. I do not want to flatter Server Supply, but I want to remark that at the present time it has a truly, EXCEPTIONAL Management Team 2. I can sincerely say that I never dealt with a company so SYSTEMATIC organized as Server Supply. 3. The persons running this company, should rule this country. Michael Rusu New York, 2011.12.19.Mon. 3:55

  I would shop here again
Overall Rating: 5/5.0 store rating
 

it was i spected

by Server Supply Shopper, December 12, 2011
it was i spected

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Great price and better customer service.

by simon91, December 8, 2011
I am happy to have an online shopping in Server Supply. Cause, excellent customer service, their products are always in good condition while shipping and most of all very economical price to buy than other sellers and I would suggest everyone to purchase computer related products from Server Supply for better services. I wish Server Supply will ensure customer satisfaction in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great store with good quality products.

by rachel_don, December 6, 2011
I have to buy a lot of refurbished product for my computer repair shop. Compare with the others, they are my first selected company. Whatever, whenever & however I ordered the product they have sent me at due time with comfortable pricing. I have found them very active to response the customer request. Appreciate to be closer with this company as long as my business runs. Really! excellent.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Nothing wrong with merchant. It was all...

by Server Supply Shopper, December 4, 2011
Nothing wrong with merchant. It was all UPS, they treat customers as second rate when delivering to home addresses. I mean they know that they are bad when you can't even get a hold of them due to they have no customer service phone number on thier website

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Great online experience !

by harlie63, November 29, 2011
Online shopping has made our life easier, no doubt. But I faced some difficulties earlier- wrong or defective items supplied to me by various  merchants, shipment was delayed. However ServerSupply has virtually changed my attitude. With their world class customer service, product availability, product quality, and fastest shipping would satisfy anyone. They have the largest stock of computer hardware, I think, and in a very competitive price. Just log on to their website and you would find any kind of computer hardware you need. So if you need any kind of computer hardware, buy it from ServerSupply.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Instant customer support after sales!!

by mikko47, November 24, 2011
I needed a power supply for server computer. I ordered them a power supply & received that as early as I expected. It was well packed; once I connected that, it wasn’t working. Instantly I called them & explain the problem. They became so sorry & sent me another one .Although my requirement was the refurbished product but it working as new. Really, more than excellent that I expected . Next time if I need any kinds of server product I must contact with them.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Good quality product store with on time shipping

by samantha33, November 16, 2011
Two things I consider whenever I buy online- product quality and shipment time. And it is Serversupply with whom I am fully satisfied. The store has, I think, the largest stock of computer hardware. Price is very competitive and shipment is fastest. I recommend all to buy from the e-store.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

The purchase of the part went very...

by Server Supply Shopper, October 31, 2011
The purchase of the part went very smoothly and I received it in a timely manner.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great Customer Service!! Fast Shipping.........

by amanda286, October 27, 2011
Serversupply's customer service is so fabulous that if I can find the same thing available and fixes the rma and any other trouble very rapidly.  I've often made the choice to purchase on Serversupply. Thanks to its exceptionally reasonable return policies, and they have lovely product quality.  Server supply ships is perfectly packaged and speedily shipped.  couple of days before  I bought three  8GB Dell memory from this company.  But these did not work properly . Then I called serversupply customer service and let them know that this happened. They shipped three more different memory module out and these are fine.  Very good customer service. It was very user friendly to make my purchase. 100% awesome their product quality and customer service as well. Extremely happy with serversupply   service!  Fantastic! An outstanding price, excellent communication on order status, and very fast shipping & Delivered on time.   I'll definitely shop from serversupply again for my future.  

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Scores a ZERO on customer service.

by agr1487, October 17, 2011
My mobo came without a backplate. Nothing about no backplate on the website. I called them and a guy with an accent I could barely understand tells me they don't have any backplates. So I tell him that's not stated on the website, so he puts me on hold for 5 minutes to 'contact the warehouse'. Needless to say, I hung up after 5 minutes with no check in or anything. Then I email them and a few days later, they send me a RMA to return the product. They could care less what I need or how to fix my problem. 

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

great service!

by terii_deewani, October 7, 2011
I was looking for a hard disk drive for my server but I was unable to find it. I called many companies and was informed that items are not in stock and that I would have to wait one to two weeks before I can get my hands on the hard drive. I finally came across server supply. Before placing an order I called to confirm if indeed this was true and to my shock they did have it in stock. With the assistance of Kam I placed an order for a Toshiba 60 giga byte hard disk drive from server supply.com about several weeks ago and I had a great experience with them. During the process of the sales order, I had some issues with the order but their staff was very helpful. They contacted me via email and telephone to make sure that my order gets shipped as soon as possible. Not only that but they email you updates invoices at each step of the order process. Not only was the service great, but comparatively cheaper compared to other retailer I came across online. I highly recommend everyone to use their services. I absolutely love server supply. Thanks you!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Lowest price, fast shipping,

by suha2010, October 7, 2011
We needed a hard drive for our IBM X-Series 345,  and while IBM wanted more than $300, ServerSupply had it for significantly less. I saw that the most recent reviews were poor and decided to shop elsewhere, but ServerSupply was my backup plan...

Too bad the other company I was looking at didn't answer their phones, it cost them a sale. Good news for ServerSupply because they answered almost immediately! After confirming that it was definitely in stock and that it could be overnighted the same day, I placed the order.

I was still concerned because of the other less-than-positive reviews, but even with Priority Overnight shipping, it was only about 1/3 the cost of IBM direct pricing. Cost savings are critical!

There is an option on their site to "Get Tracking Number" but I think it e-mails them to get the information to you. I clicked it twice throughout the order day and evening to no avail, but that was alright because we received the package the next day before 10AM, just as expected. The unit worked with no problems.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great prices, good service , fast free shipping..

by octfevertech01, October 6, 2011
I have used Server Supply in the past, and am always very impressed by them. Great customer service. And love their prices plus fast delivery... Can't ask for more.  You guys are the best.
I will shop from this store again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
 

I'd return it, but what's the point?

by vegaskid74, October 5, 2011
Hard drive was listed as "new" on Google shopping, but received a refurbished drive.   Buried at the end of the "detailed product description" on their website is the useful information that the drive is rebuilt.  It has a strong 30-day warranty.  For the exact same money I could have bought a brand new drive with a 180-day warranty.  I only went with Server Supply because I thought the drive would ship from their physical location on the east coast which is close to my location.  Even this was deceptive- it shipped from California.

The cherry on top is that returning it would cost half as much as the drive itself once you add return shipping to all of their restocking fees, so I guess I'll just hope for the best then replace it with the one I should have bought in the first place when it fails in 31 days.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

disappointing

by tracyanddavid, October 3, 2011
ordered a hard drive. received one that obviously was not new. contacted them and asked about this. was told it was refurbished. i replied that the website made no mention that it would not be new. they responded that everything they sell is refurbished. i checked their website and can find no mention of this.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

although have not tried the purchased...

by Server Supply Shopper, September 19, 2011
although have not tried the purchased item yet, the shopping experience is great.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

DON'T ORDER THE WRONG THING FROM Server Supply, THEY ARE OVERCHARGING FOR RETURNS

by jodennyrocks, August 4, 2011
All returns are subject to a 15% restocking fee.  $8.95 handling. ARE U KIDDING!!!??? A LITTLE OVER KILL, DON'T YOU THINK?NOT IF THEY WANT ME AS A RETURN CLIENT!!  THAT'S ALMOST 50% OF THE ORIGINAL ORDER W/O SHIPPING COSTS!
AND THERE PHONE MANNERS SUCK!
I CAN'T UNDERSTAND OVER HALF OF WHAT THEY SAY,
NO ONE I TALKED TO, COULD SPEAKS CLEAR ENGLISH!
NEVER AGAIN!
I WOULD PAY TWICE AS MUCH FOR BETTER SERVICE, AND A FAIR RETURN POLICY.

THERE ARE MUCH BETTER PLACES TO SHOP ONLINE THAN HERE.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

dead equipment. don't shop there

by bedwin, July 28, 2011
Be aware of serversupply.com they will send you dead equipment and parts and fail to RMA it. I bought 2 cpu's from them and they arrived dead. They refused to return them after few days of buying them. They take forever to respond to emails.  DON'T SHOP THERE

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

BAD Customer Service, BAD Product, BAD Company!

by jayh8, July 21, 2011
BAD Customer Service, BAD Product, BAD Company!
First of all, when I checked the HDD product, it was listed as "New", but found out that it's "Used". Not only that, the HDD has DriveLock password and cannot be used. When I called they told me basically there's nothing they can do about it [selling the bad HDD to me], it was the last item in-stock, and they offered a refund. I checked the website recently and it's still selling the same thing, saying "New" and "In-stock"

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

WASTE OF TIME

by withmar, June 27, 2011
Waste of time.  I ordered the M017G mother board listed as new for $85.00.  3 days later I get an email that My account has been credited the $85 dollars I call up to see what the problem was and was told that they were out of stock and no more new ones are available.  Today I see that they have a new one listed for $130. I call and ask for a stock check.  Yes they have one in stock  for $125.   I explained that I had ordered that board and gave my orginal invoice # and asked if I could get the board at the $85 price of 6-17-11 invoice.  The answered was no. I asked what the warrenty was and was told 30days.  I questioned the description of "NEW"  and was told that the board was not new but was as new.  AGAIN BIG WASTE OF TIME.  LOTS OF LIES. 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

UPS was not helpful. Pickup date, no...

by Server Supply Shopper, June 17, 2011
UPS was not helpful. Pickup date, no follow and the day before delivery was the only info on line.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Fantastic product and shipped timely. This store is recommended.

by walterbusch, May 23, 2011
We purchased a product from Server Supply for our organization. The product was in very good condition and the shipping was on time and reasonable price as well.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Restocking and handling thats not good business!!!!

by ps2u2, April 27, 2011
TWENTY PERCENT RESTOCKING FEE AND 8.95 HANDLING FEE WOW I SEE HOW YOU TREAT YOUR CUSTOMERS.   My order came 1 week later it was not right and was not the companies fault.  However I think 20% and handling plus I have to ship it back.  Woah there just wanted to exchange for the correct one.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Their website was easy to use, and I...

by Server Supply Shopper, April 5, 2011
Their website was easy to use, and I found the product I was looking for with no problem.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Inaccurate, negligent, inconsistent, and apathetic.

by netagent, April 5, 2011
I would never recommend purchasing at ServerSupply.com.<br>I had a terrible experience with them.<br><br>
I purchased two hard drives and paid full amount in advance.<br>In a few weeks they delivered two wrong drives (same series but cheaper model lacking some functionalities) instead.<br>At first I thought it was a simple mistake.<br>The customer service, however, claimed that they did not have the ones I had ordered but that both models were basically the same, whereas the two models in question carried different prices on their listing in fact.<br>I requested a refund but finally gave up after weeks of futile negotiation with them.<br>I then managed to have them partially refund the amount worth the price difference between the two models.< br>It took me nearly a whole month.<br><br>I would even doubt if they are doing this kind of fraudulent business on purpose to wait for the customers' reluctant concession.<br>

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

Flawless purchase. Ordered part was...

by Server Supply Shopper, March 30, 2011
Flawless purchase. Ordered part was exact match. Came with all the necessary hardware. Plan On additional purchases from them as we upgrade.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great! Excellent! The product is above expectations.

by ep_haimhillel, March 24, 2011
I received a completely new product by the manufacturer's original packaging
The price is excellent, arrived on time within 2 days, packed the better.
All of the materials were inside as original. The electronic part was inside original anti static cover and original sign stamp. The Box contains the original SW CD and papers.
 I'm very happy and thanks.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Customer is not king with Server Supply

by spartan540, February 18, 2011
I called ahead to verify they had a very specific power supply in stock. They said yes and pointed me to a URL on the internet to order the part. Part arrives and its the wrong one. I call back and am basically told that I'm a liar and I didn't know what I'm talking about. They would not exchange without a 20% restocking fee plus shipping.

It's there loss. We're looking for a new partner for parts and this was a test for them. Say goodbye to 15,000 a  month in revenues.

NOT RECOMMENDED.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Shipping was quick! Will order from...

by Server Supply Shopper, February 17, 2011
Shipping was quick! Will order from them again. Thanks!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The items needed are on back-order; was...

by Server Supply Shopper, February 14, 2011
The items needed are on back-order; was told that it is unknown when parts would be available.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Not good, find somewhere else to get what you need!

by billkx250, February 11, 2011
Everything went OK until I recieved a defective drive. I had to pay return shipping and was asked to send it back before the send out the replacement, not good customer service. Then, was charged the original price which was greater than what I current price online, until I caught on and called about it. I'm not confident that the replacement will work either. Says new but judging by appearance of the one I got maybe not and firm stance on not refunding shipping for DOAs. I was also told by sales that they would do the right thing, but after being passed around was told they would not buy someone from India. They also do not respond to e-mails. Just stay away, low price but low quality. Stores like this just waste your time and in the long run your money.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Trustworthy e-store with nice customer service!!

by robert186, February 7, 2011
ServerSupply is the most trust worthy e-store for computer products for me. I appreciate the database, though not colorful, yet user friendly and very easy to find out my deserved item. Its very easy to place order and shipping is fast enough. I would certainly recommend buying from ServerSupply.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I RECEVED A DIFECTIVE HARD DRIVE CALL...

by Server Supply Shopper, January 24, 2011
I RECEVED A DIFECTIVE HARD DRIVE CALL THEM TO GET ANOTHER ONE AND THEY HAVE NO MORE SO THEY WILL REFUND MY MONEY AS SOON AS THEY RECIVE THE HARD DRIVE BACK SO I'M SENDING IT TODAY 01-24-11

  I would shop here again
Overall Rating: 5/5.0 store rating
 

RIP OFF Do Not Do Business With These Guys!

by floresp, December 23, 2010
Purchased IBM Hard Drives and received them in a timely manner. This is supposed to be the hardest part of ordering over the web.  Verified the hard drives were the correct one by checking the part numbers on the boxes.  All looked correct stocked them for a project and when it came time to install they seem to work with no issues.  Added the second controller to my SAN and to had an issue getting the hard drives to see the second controller.  After contacting IBM it turns out the drives that were put in the box were the wrong drives.  The part numbers are correct but the drives were single not dual port drives.  Contacted them and they basically told me it was my fault and they were not going to ship me the correct ones.  Well BBB which just passes messages back and forth between the two parties came up empty.  Bottom line is, stay away from these guys they are RIP OFF artist!  Good luck to anyone that does.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

good, and they knew how to ship a hard...

by Server Supply Shopper, December 2, 2010
good, and they knew how to ship a hard drive.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

"New" hard drive wasn't new at all; failed soon after I got it

by smythers, December 2, 2010
Bought a hard drive - advertised as "new" - from Server Supply for an old laptop in July. Hard drive failed a few months later. Pulled the drive out and went to the Hitachi website to send it back for a warranty swap. Hitachi won't cover the drive. Neither will Server Supply. They say they're only on the hook for 30 days; after that I have to go to the manufacturer.

After I complained Server Supply claimed that the reason this drive isn't covered by Hitachi is that it's over 5 years old. But then Hitachi customer service told me they checked their records and the reason this drive isn't covered by warranty has nothing to do with its age -- they said this drive was sold to a computer manufacturer to install on one of its systems.

Contrary to what Server Supply claimed on its website, this drive was used, not new. They probably pulled it from a laptop and then claimed it was new. How's that for dishonesty?

Even if the price looks good, you can't trust what you're getting from these guys.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Very pleased Excellent price and fast delivery

by elena130, November 10, 2010
Fast shipping received product ontime. Excellent customer service. Great online store for hard to find product. Accurate inventory. I need a hard drive for old Dell server first i called dell but they said they do not have it they told me to call serversupply. I called serversupply and place the order. I am in NY i got my order in next day. Drive works fine. So far so good. I will do business with serversupply again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating

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