Scuba.com

Scuba.com
 
Average Rating: 4.23/5.0 store rating
Customer Service 3
On-Time Delivery 3
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Found this merchant's website and...

by Scuba.com Shopper, February 7, 2012
Found this merchant's website and quickly found what I was looking for and more. Chose what i wanted, ordered and received in a prompt manner. No complaints and will probably order from them in the future when I need something.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The first order occured just after...

by Scuba.com Shopper, January 27, 2012
The first order occured just after Christmas and I recieved my order in 2 or 3 days.Great!!! The last order was submitted around the 16th and I got it yesterday,the 26th still within the time they gave for it to arrive. What is amazing is that it came this quickly thru the post office. Great Job!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great products, very good on line...

by Scuba.com Shopper, January 25, 2012
Great products, very good on line service...can't wait to snorkel with them soon.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Have shopped at Scuba.com before and...

by Scuba.com Shopper, January 25, 2012
Have shopped at Scuba.com before and will continue to. The service is good and the products are of good quality at very competitive prices.

  I would shop here again
Overall Rating: 5/5.0 store rating
 
The order was processed lightening fast plus free delivery! Four hours after placing the order online I received an e-mail that it was shipped. I checked tracking and it was in transit early the next day. Can't ask for anything better.I like the   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

nice

by Scuba.com Shopper, December 12, 2011
nice

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Web site is easy to use and makes shopping easy.

by whatif69, December 6, 2011
Opening an account was simple. My order arrived quickly and complete even though I had a large order with multiple items. All items were in good condition and came on the same day. I was very pleased with the quality of the equipment.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I would recommend Scuba.com.

by rinimax01, December 2, 2011
I am very satisfied with the ease of ordering and the fast delivery. My order arrived within just a few days.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

good

by jmnoonan, November 14, 2011
I received the order quickly. I did have a concern about the product when it arrived - trying to determine if it is damaged. I emailed them and included pictures but haven't heard back from them at all yet (it has only been few days).

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Poor customer service

by bojomofrow, November 9, 2011
I ordered a book from scuba.com on 23 October.  It was originally scheduled to be deliverd no later than 4 November.  That date got pushed back to 11 November.  Then finally (after waiting 17 days) the delivery date was pushed back another 16 days to 25 November.  This is completely unacceptable for an online purchase.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

I wish they would tell you before you...

by Scuba.com Shopper, November 9, 2011
I wish they would tell you before you place your order if items are in stock or not. Other sites do and I will be shopping them more often as I have not been able to get what I needed from Scuba.com the last 2 purchases. Of course you don't find out until a week after it hits your credit card..This does need to be corrected before I purchase again from Scuba.com

  I would shop here again
Overall Rating: 3/5.0 store rating
 

The overall experience with Scuba.com...

by Scuba.com Shopper, November 6, 2011
The overall experience with Scuba.com was OK. However, I found their shipping rates to be a little outrageous. I paid 22 dollars for 3 day shipping that showed up 5 days later. Again, not a BAD experience but will try one of the others as well.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Resonsive, informative, cordial and efficient

by godelljr, October 24, 2011
I am very satisfied with the service.
I wanted to speak with a live body because I've been wearing out a pair of fins every 2 years or less.  I wanted quality AND economy.
Your rep was extremely helpful in finding both and in discussing the pro's and con's of various alternatives.
Shipment time was half of what I expected.  I will recommend your company and site to friends.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Fast. Accurate. Easy tracking.

by Scuba.com Shopper, October 8, 2011
Fast. Accurate. Easy tracking.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Ordering was easy and merchandise...

by Scuba.com Shopper, September 29, 2011
Ordering was easy and merchandise arrived as scheduled

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The product arrived in 3 days, several...

by Scuba.com Shopper, September 26, 2011
The product arrived in 3 days, several days ahead of the scheduled delivery and was shipped for free.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Nice jacket at a great price. Easy to...

by Scuba.com Shopper, September 2, 2011
Nice jacket at a great price. Easy to order and received on time. What more could you ask for?

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Super fast shipping, very easy and...

by Scuba.com Shopper, August 29, 2011
Super fast shipping, very easy and pleasant experience

  I would shop here again
Overall Rating: 5/5.0 store rating
 

too new to list a short desription

by Scuba.com Shopper, August 22, 2011
too new to list a short desription

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good price, merchandise as described,...

by Scuba.com Shopper, July 31, 2011
Good price, merchandise as described, fair shipping charge.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

They bought the scuba website name but they don't have the stuff

by pilot15202, July 18, 2011
Scuba.com does not carry all the products that they claim to have "ready for delivery". I ordered 5 different things. After 5 days I received am email saying that my order would be delayed because of 2 of the items. 2 days later I received an email saying that the 2 items would be delayed for 30+ days. They also said that they were going to ship the 3 things that they had in stock. The 3 items showed up at my house 17 days after placing my original order online.

Terrible company. 60% of my order shows up seventeen days after placing the order. Wagontrains were literally faster in moving goods across the USA.

You are dealing with a very bad e-commerce company when you order from scuba.com!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Great customer service.

by Scuba.com Shopper, July 1, 2011
Great customer service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

very unprofessional, poor communication

by poombah, May 5, 2011
I ordered items that all were  stated as "instock"  I recieved an e-mail stating that the delivery date would be  a certain time.  I recieved another e-mail changing the delivery date, I recieved a third e-mail changing the date again. I contacted Scuba.com and was told that they had no control over when the vendors could supply the item.  Then why are you advertising the items as "instock"  I told them that if they could not get the order to me before I left on my dive trip I wanted to cancel the order.  They responded back that the could not fill one item.  I  called them and told them to drop that one item off  the order and fill the rest.  I was told it would ship that day.  Two days later I get a credit for the entire order.  I sent an e-mail asking why they credited the entire order and never got a response.  I will neve order from Scuba.com again

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

great web site..will b back

by Scuba.com Shopper, April 30, 2011
great web site..will b back

  I would shop here again
Overall Rating: 5/5.0 store rating
 

one of the best sites I've been to...

by Scuba.com Shopper, April 28, 2011
one of the best sites I've been to for shopping

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I always get great service and products...

by Scuba.com Shopper, April 26, 2011
I always get great service and products from Scuba.com

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent customer service...took their...

by Scuba.com Shopper, March 30, 2011
Excellent customer service...took their time take care of all my questions and circumstances. Will definetely buy from them again. Jose

  I would shop here again
Overall Rating: 5/5.0 store rating
 

After repeated attempts to order...

by Scuba.com Shopper, March 14, 2011
After repeated attempts to order product online with Visa and Mastercard credit cards I was asked to submit a credit card statement by e-mail or fax. After repeated attempts to upload the credit card statement it was uploaded but my order was cancelled by scuba.com. I called scuba.com and received a very cold and unhelpfull reception on the phone and started looking at other companies selling the product. I ordered the same product with one of the same credit cards as before, for the same price shipping costs and received my product 5 days later from the other supplier situated in the USA (I live in Dubai UAE) via FedEx. Needless to say scuba.com has lost a client for life as I will not waste my time (or hard earned cash) trying to do business with them again!

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Unfortunately I had to return one item,...

by Scuba.com Shopper, March 10, 2011
Unfortunately I had to return one item, but the process was easy and the refund was quick

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I purchased a wetsuit. I had a...

by Scuba.com Shopper, February 28, 2011
I purchased a wetsuit. I had a question prior to the purchase. I sent and email and received a prompt reply. I returned the wetsuit because it did not fit. The refund was promptly made. The package was sent to me via FedEx. I was emailed a notification that my package was delivered several days after I had already received it.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Wait till I buy more.

by Scuba.com Shopper, February 28, 2011
Wait till I buy more.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I will continue to buy from Scuba.Com

by diveoceanic, February 27, 2011
I have made several purchases from Scuba.Com, and have always been very happy with their service and pricing. My items have always been shipped quickly and I have always received exactly what I ordered. They are always available when I have questions, and I have never had any complaints towards them whatsoever.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I recieved my wet suit in excellent...

by Scuba.com Shopper, February 24, 2011
I recieved my wet suit in excellent condition much faster than I expected. Great experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Warning! Rude scum bags!

by cinnyc, February 22, 2011
Warning! Rude scumbags!  Lies about inventory, many items not in stock then changes order by email and shipped the switched items within 20 min of email notification, and make you pay for the shipping for return!  Worst of all, confusing billing system, and then over charges your credit card.  When confronted with clearly and correctly calculated itemized bill, argues with the customer for a mere $25 over 10 email replies and would not budge or point out where the cusotmer calculation is incorrect, just simply refuse to refund the over charge.  Be aware, check out Yahoo reviews there, these people are scums!  Then they will call you on your cell unrelentingly for their mistakes!  

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

PURCHASED ONE AND IT'S ZIPPER WAS...

by Scuba.com Shopper, February 19, 2011
PURCHASED ONE AND IT'S ZIPPER WAS TOO SHORT FOR EASE OF PUTTING ON, ORDERED ANOTHER BRAND IT FIT GREAT BUT IT HAD GLUE ON SLEEVE WHERE NAME WAS PUT ON. SINCE WE WERE LEAVING ON A DIVE TRIP, I KEPT IT. IT JUST LOOKS LIKE SILVER DOTS/SPLASHES AROUND THE WRIST AND AT THE TOP OF ARM. SUIT IS GREAT JUST LOOKS LIKE A SPLASH OF SILVER ON SUIT.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I continue to be a big fan of Scuba.com...

by Scuba.com Shopper, February 17, 2011
I continue to be a big fan of Scuba.com for their selection, prices and the helpful people who work there.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Shopping at Scuba.com was a fast and...

by Scuba.com Shopper, February 16, 2011
Shopping at Scuba.com was a fast and easy experience. They carried the items that I wanted and delivery was fast.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Arrows were smaller then I expected and...

by Scuba.com Shopper, January 26, 2011
Arrows were smaller then I expected and way over priced.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Excellent!!!!

by Scuba.com Shopper, January 21, 2011
Excellent!!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I'm happy. Thanks Scuba.com

by Scuba.com Shopper, January 9, 2011
I'm happy. Thanks Scuba.com

  I would shop here again
Overall Rating: 4/5.0 store rating

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