TableAndHome.com

TableAndHome.com
 
Average Rating: 4.31/5.0 store rating
Customer Service 3
On-Time Delivery 5
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I ordered the Lenox ballerina jewelry...

by TableAndHome. com Shopper, December 11, 2011
I ordered the Lenox ballerina jewelry box and diary for my daughter for Christmas and I can't wait until she opens them.The items are very good quality and were a good price ,one of the most inexpensive I could find on the web.I wasn't thrilled that I had to pay $10 bucks for shipping and tried to find other items to purchase so I would qualify for free shipping but nothing else tickled my fancy.O' well, I got the items in perfect condition, and on time. I'd purchase from here again but only if I got free shipping.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Once I placed my order there was...

by TableAndHome. com Shopper, October 31, 2011
Once I placed my order there was absolutely NO CONTACT with TableAndHome.com. Although there was a customer service phone number and an email address for customer service, no one answered the phone (ever!) nor responded to emails. My shopping experience with TableAndHome.com gave me the impression that they were a scam operation. I will never shop on this website again; nor will I encourage anyone to do so.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

I ordered a special crystal martini...

by TableAndHome. com Shopper, September 16, 2011
I ordered a special crystal martini glass to be delivered to a special friend for her birthday. This was ordered at least 2 weeks before the birthday date. Three weeks later she had not received the gift. Tracking said that the order had been processed, but not sent. When I called the company, I was informed that this particular glass was no longer in stock and was unavailable. I do not understand why I was not notified of this at the time of the order. I had to settle for something less than I wanted and the whole birthday surprise was ruined for me.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

ine part of the order arrived ontime...

by TableAndHome. com Shopper, September 12, 2011
ine part of the order arrived ontime and the second part took longer than expected

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Excellent Prices Thank You for the free...

by TableAndHome. com Shopper, May 19, 2011
Excellent Prices Thank You for the free shipping that is why I brought the items from you. Everything was pack well with no damage what so ever. I just couldn't wait for my order to come in, I was very excited, to use my beautiful set of dishes. Thank You Kathy P.S. see ya next time.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I purchased the godinger flutes waited...

by TableAndHome. com Shopper, February 21, 2011
I purchased the godinger flutes waited two weeks and in that time kept checking on the item. After two weeks of the item not shipping and it showing the product was still available and would ship in 2-3 days, I emailed customer support. After emailing they inform me the item has been discontinued and that they will cancel my order. So for two weeks they allowed you to purchase it??? That's just unacceptable.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Excellent

by TableAndHome. com Shopper, February 11, 2011
Excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great Online Vendor!

by rachelsmom21, January 12, 2011
Great experience - ordering process was easy & straightforward, order shipped same day.  Glasses arrived in perfect condition.  Highly recommended!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great prices, reasonable shipping charges

by nhrc113, December 28, 2010
Wow, I was pleasantly surprised to find this wesite. I was looking for last minute Martini glasses that will arrive by New Year's eve. I searched the web and not only does Table and Home gurantees delivery by December 30 for a reasonable shipping rate, but the glasses I wanted were half price than anywhere else I looked!
Thank you and Happy New Year !

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
 

ok

by TableAndHome. com Shopper, December 20, 2010
ok

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Great selection, fast service - a...

by TableAndHome. com Shopper, August 8, 2010
Great selection, fast service - a pleasure to shop!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great website - huge selection - friendly service!

by rachel10101, June 7, 2010
Great website!  They have a huge selection and a free shipping offer for orders over $149, I had trouble entering the order online so I called them and they did it for me over the phone, great customer service!  I will definitely order again!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
 

It was my first purchase from...

by TableAndHome. com Shopper, May 5, 2010
It was my first purchase from TableandHome - I would not hesitate to shop with them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Horrible Customer Service

by fressem, April 16, 2010
Horrible !!!!!!!!I ordered a Palm Tree Center Piece which after it took a few weeks to receive , was incomplete they sent me the plates but not the center piece stand. After trying to call everyday and numerous emails, No one ever answers the phone or emails, I returned the package to them they owe me a refund for $249.99 and as of this date they are totally ignoring my emails and not answering there phone.
This company Has a terrible, poor Customer Service and I will never ever purchase from them again.

And I am even wondering if it is a fraud.


x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 
Horrible shopping experience!  I ordered a set of glassware on Dec. 25th that was listed as "in stock." It did not ship from the store until 1/12 (11 business days later).  When I asked the service department why it took so long to ship they   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Satisfied and would recommend.

by TableAndHome. com Shopper, January 29, 2010
Satisfied and would recommend.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

My purchase took over a month to...

by TableAndHome. com Shopper, January 17, 2010
My purchase took over a month to arrive. In order to track the progress of my order I needed to make many phone calls some daily and still was not assured of when my purchase would arrive. I was given a "story" that the factory was doing their inventory; that there were too many orders around the holiday and one day I was even told that they were told I cancelled my order! One particular day I was told by the rep at Table and Home that the rep that knew the most about my situation was off. When I asked why she (the one I was speaking to) couldn't help me she said she needed to leave a message on the phone of the one off. I GUESS YOUR COMPANY DOESN'T HAVE COMPUTER ACCESS. All in all it was a totally unacceptable situation. A "Christmas present" for my brother ordered on December 15th (most on-line shopping sites were guaranteeing arrival before Christmas) didn't arrive until January 12th and when it arrived it was left by the UPS deliverer curbside where anyone could have picked it up! I will never repeat this unpleasurable experience. A very unhappy customer, Donna Froio

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

EXCELLENT! A++++

by cstgermain, December 10, 2009
EASIEST CHECKOUT EVER!!!

No signing up for anything, select item, type in info, click process and you're done. I will be doing business with these folks in the future I am very impressed with the service! Shop with ease, also the website is well put together. Being in the IT field I see a lot of website and many of them are boring and plain this on is profession and perfect.

Good Job Tableandhome.com!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

They told me things ship usually in 3...

by TableAndHome. com Shopper, December 2, 2009
They told me things ship usually in 3 days. After almost two weeks it hadn't shipped and they didn't tell me so I sweated out a thanksgiving arrival the day before thanksgiving. The items made it but why it took so long no one could tell me.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

easy

by TableAndHome. com Shopper, November 12, 2009
easy

  I would shop here again
Overall Rating: 5/5.0 store rating
 

item arrived quickly,neatly packed ,&...

by TableAndHome. com Shopper, November 7, 2009
item arrived quickly,neatly packed ,& in great condition

  I would shop here again
Overall Rating: 5/5.0 store rating
 

One of the two items I ordered was...

by TableAndHome. com Shopper, October 23, 2009
One of the two items I ordered was incorrectly described in the on line catalogue. I wasted time and money on an item I didn't want. I don't think I will order much on-line because I need to see the item before I buy it. It's too costly to buy on line. Prices are usually the same as in the store or slightly cheaper, but shipping is very high and eliminates any savings and adds to the price. Then if the item isn't what you wanted, or is incorrect or doesn't fit or a myriad of problems that occur when you don't actually see, feel, try on,etc. the item, return shipping charges are incurred and it is really an expensive proposition. So far the only things I have been happy with were clothing purchases I made where I had seen the item in atore, but they were out of a color I wanted or I tried on a different color in the correct size and then ordered the size I needed that the store was out of, but since I tried on the item in another color, I knew it would fit. Almost all other purchases have proven to be a waste of time and money.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I ordered on 9/21/09 and have never...

by TableAndHome. com Shopper, October 9, 2009
I ordered on 9/21/09 and have never received my order. When I tried to get on site I could not. I will never shop at this site again. I just recently cancelled my order and as of yet did not hear from them. The only response from them was item was back ordered but no one emailed me to let me know this until I emailed them. There seemed to be some problem with the site also when I tried to email them again.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 
Best customer service, extremely fast shipping...I ordered a noritake 5 piece place setting and a Lenox vase and I was very satisfied:all the items arrived very fast, and I even got a 10% discount with the coupon system they had since i ordered for   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I placed an order here almost 1 month ago, for some Riedel wine glasses.  After looking at a few stores on-line TableandHome.com seemed to have a good selection at a good price.  They had a good looking website and a good inventory selection,   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

I am still waitng for the correct items...

by TableAndHome. com Shopper, May 1, 2009
I am still waitng for the correct items so, my opinion is on hold --- just like my order! If they arrive soon, as my indicated by "Mike" when I called them, I will be glad they finally came and I would trust TableandHome.com in the future... if not, no way and I will have to call my credit card to stop payment.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

They refunded my purchase and I was...

by TableAndHome. com Shopper, April 23, 2009
They refunded my purchase and I was greatful for that. The company was hard to reach during their business hours, and they never returned my calls. I had to always call them. They told me that they were in the process of changing their warehouse or something, but still they could have been polite and returned my calls. I would have respected a company that would have done that. They may be fine to shop with now, but I will not.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

AWFUL CUSTOMER SERVICE!!....wondering if it is a legitimate store.

by robin73, April 13, 2009
I would suggest to NEVER order anything from this store.  I placed an order 3 weeks ago and it still has not shipped.  I have called numerous times to check status.  Only twice did I speak to a live person to see why it hadn't shipped and he could only tell me that he would have to check into it and call me back. Still waiting for that call back...it has been over a week now.  When I call the so-called store now, no one answers the phone at any of the extensions.   I have left messages on some voicemail boxes (still no call back) & some of the vm boxes are full, so you can't leave a message.  I have now contacted the credit card company and told them to not pay these people.  Absolutely disappointed with the customer service here and would NEVER, NEVER, NEVER use them again. 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

NEVER SHIPPED, RUINED 2ND BIRTHDAY!!!!

by eco_mom541, April 2, 2009
Ordered a cupcke stand for daughter's 2nd birthday TWO WEEKS in advance.  NEVER shipped! NEVER arrived! WASTE of TIME & MONEY! I could have ordered it from another company & received on time. Since cupcakes were the theme, this nearly RUINED 2ND BIRTHDAY PARTY!!!!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Horrible Experience - Beware!!!!

by nwhited, February 24, 2009
I am having a horrible time with TableandHome.com.  I waited 2 months for my dishes.  They arrived 10 days ago in pieces.  They were packed in only cardboard - no bubble wrap.  The box was not marked fragile.  Now I can't get anyone to call me back.  The girl I was dealing with --I found out today is no longer with the company.  Then I found the same dishes (Noritake Colorwave in Suede) $86.00 cheaper on the Bed Bath and Beyond site.  I will NEVER order from them again.  I would give them zero stars - Nada. None.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

Horrible!!

by chelnatdan, January 21, 2009
Extremely shady!!!  I have been owed a refund of almost $1200 for three months.  They are a very questionable company, they have had many complaints against them on ebay. Be careful!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

VERY POOR PACKAGING & EVEN WORSE CUSTOMER SERVICE

by jhirsch888, November 16, 2008
Ordered a Russ Berry button doll.  Arrived in a box doubled over in a carton far too small for the doll, so horrible packaging & presentation!  I called to complain, and the rep basically said they'd never had any problem with it before.  I responded by asking to return it for a full refund. After a week, heard back from her.  Long story short, I spoke with the company owner, then back to the customer service rep, and after many emails and 3 weeks of aggravation, I FINALLY got a 25% discount credited to my credit card.  Never in all my 15+ years shopping the web have I had such poor customer service, and I would never shop there again, and certainly would never recommend them to anyone I like!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I am appalled that I ordered a gift for...

by TableAndHome. com Shopper, October 21, 2008
I am appalled that I ordered a gift for a sick friend weeks ago and it has not yet arrived for her. This is unacceptable, and I doubt I will ever shop here again. In fact, I'm not sure my order ever WILL arrive.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

The customer service I received from...

by TableAndHome. com Shopper, September 23, 2008
The customer service I received from Table and Home was excellent. There was an issue where UPS had separated my boxes and I had to call Table and Home to find out where the other half of my order was. They quickly got to the bottom of the situation and called me back in a timely manner. Unfortunately I didn't write down the name of the person that helped me, but she did a wonderful job. Thank you!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I ordered from this site because of the...

by TableAndHome. com Shopper, September 22, 2008
I ordered from this site because of the large flashing "orders ship same day" that was a banner on their site. As it turned out, it took 1 full week before the order shipped out. When I called to inquire, the customer service rep very coldly said "it's problems with the vendor" and offered nothing else. Then I sent in an email to express my frustration and got a nice email back that said they would send it the next day. When I checked UPS, there was yet another delay. The whole experience was a headache... all over a plush stuffed animal that was available on plenty of other sites. I would not recommend this site at all.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

I had no problem with this order at...

by TableAndHome. com Shopper, September 6, 2008
I had no problem with this order at all. I ordered, it was put together in no time, and I received it from UPS all in a matter of 5 days. Service was great.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

reasonable price and shipping.

by TableAndHome. com Shopper, August 11, 2008
reasonable price and shipping.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Ordered about a dozen items. Never got...

by TableAndHome. com Shopper, May 3, 2008
Ordered about a dozen items. Never got them. Merchant cancelled the order after about 3 weeks, withou notifying me. Never responded to any emails during those three weeks or one after cancellation. Still have no idea why the order was cancelled by the merchant. Stay away from this merchant.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Buy somewhere else!

by jennyjac, April 15, 2008
I had a very bad experience with this company. When you call, you get an answering machine message that says it is their corporate office. I doubt that because when I did finally reach them, they answered "hello." They moved their warehouse and didn't send out my order as they were too busy with their move. I DO NOT recommend this company.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
 

Very good prices and speedy shipping.

by TableAndHome. com Shopper, March 28, 2008
Very good prices and speedy shipping.

  I would shop here again
Overall Rating: 5/5.0 store rating

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