Tough Traveler

Tough Traveler
 
Average Rating: 4.72/5.0 store rating
Customer Service 5
On-Time Delivery 5
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First I called to make sure it would be...

by Tough Traveler Shopper, December 30, 2013
First I called to make sure it would be delivered before Christmas, the gentleman who answered the phone said it would, about 10 minutes later I recv'd an e-mail saying the order shipped, I was shocked, such service. The duffle bag arrived the next day, and it is beautiful, the quality is outstanding! So glad we decided to go with a Made In USA product. I would highly recommend this company to anyone who is wondering if the product is worth the price.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good website to select from, well...

by Tough Traveler Shopper, September 21, 2013
Good website to select from, well designed product. Thank you for keeping the jobs here in the USA John Sica Frederick, Maryland

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was great, keeop up the fantastic...

by Tough Traveler Shopper, April 8, 2013
It was great, keeop up the fantastic job.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Good experience-wonderful product!

by Tough Traveler Shopper, April 3, 2013
Good experience-wonderful product!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I logged in, read the descriptions and...

by Tough Traveler Shopper, March 29, 2013
I logged in, read the descriptions and reviews, ordered a purse and it arrived quickly and in good shape. AND it is 100% made in America, which is very important to me. I am very happy with my purchase, and highlighted it on my Pinterest site.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Easy to do and many options! Excellent...

by Tough Traveler Shopper, February 12, 2013
Easy to do and many options! Excellent quality as well!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Shopping experience was convenient and...

by Tough Traveler Shopper, January 19, 2013
Shopping experience was convenient and easy. There was a little hiccup with the paypal transaction, but I think it was associated with me allowing popups at the conclusion of my purchase. This resulted in a duplicate paypal transaction. However, the duplicate transaction did not go through so. I made a phone call when I saw the paypal notice "transaction did not go through" and the woman who I worked with stayed with me to make sure everything was good. overall great experience even with the hiccup.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

We are very pleased with our selection!

by Tough Traveler Shopper, January 9, 2013
We are very pleased with our selection!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Fast and easy transaction. Will buy...

by Tough Traveler Shopper, November 29, 2012
Fast and easy transaction. Will buy again if other similar items are needed for traveling.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very pleased with the product and the...

by Tough Traveler Shopper, September 5, 2012
Very pleased with the product and the handeling of a problem I had.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have ordered several things from...

by Tough Traveler Shopper, September 2, 2012
I have ordered several things from Tough Traveler and have been very happy with all. I've given Tough Traveler name out to several people who admired my purchases, especially the net grocery bags, they are great, I carry two in my purse at all times, I carry a hobo bag and they fit in either end of my purse, at the ready when I need a bag.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Quality product, made in NYS, was...

by Tough Traveler Shopper, July 9, 2012
Quality product, made in NYS, was delivered in timely fashion.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent product and customer service!...

by Tough Traveler Shopper, April 7, 2012
Excellent product and customer service! I am interested in a quality product, wherever it is made. It often is from the USA as much as it is from another country. It simply depends on who does the best job for any given item. In this case, it was definitely American made.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was so happy to find a company making...

by Tough Traveler Shopper, March 28, 2012
I was so happy to find a company making luggage in the U.S.A.! The shopping experience was easy online and my piece arrived in great condition. And Tough Traveler's luggage is safe - no need for a warning label on these! I was looking in the stores for comparison and there were warning labels on each one saying that it contained components known to the state of California to cause cancer (one is PVC). Thank you, Tough Traveler!! We should be able to buy many more American-made products in the stores too!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very good product

by Tough Traveler Shopper, March 1, 2012
Very good product

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I sought them out based on decades of...

by Tough Traveler Shopper, February 17, 2012
I sought them out based on decades of experience with their EMS bags. I was trying to replace an old Stahlsac garment bag made of balistic nylon. The Tough Traveler design is really similar, but made of lighter weight cordura nylon. It remains to be seen if it is as tough as what I had before. The hardware looks cheap, but the bad itself is well made.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Excellent products and easy to order.

by Tough Traveler Shopper, October 20, 2011
Excellent products and easy to order.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

A great transaction and a great,...

by Tough Traveler Shopper, September 21, 2011
A great transaction and a great, solidly-built product. I will do business with Tough Traveler again. My question about the product was answered within 24 hours by e-mail. I placed my order on a weekday. The product shipped within 24-hours of my order and arrived a day early.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent service and quality. The...

by Tough Traveler Shopper, August 3, 2011
Excellent service and quality. The website had everything they made on it, which left no surprises. It's difficult to find American made products, until now.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I am sorry to report that the...

by Tough Traveler Shopper, July 6, 2011
I am sorry to report that the merchandise you sent was not what I expected (one bag was larger than described and the other had a scratched zipper that looked worn). I sent them both back yesterday. I'm sorry, but I wasn't satisfied with the order. I appreciated the fine service, phone call and helpfulness of the individual who called however when I was placing my order. Hoping this will be resolved. Thanks.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Easy to use website, great quality of...

by Tough Traveler Shopper, June 14, 2011
Easy to use website, great quality of product. Thanks!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Had one glitch (I was charged twice...

by Tough Traveler Shopper, May 26, 2011
Had one glitch (I was charged twice accidentally) but it was refunded very quickly. The backpack is great and very versatile. I am very happy.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Thank you for the prompt service.

by Tough Traveler Shopper, February 27, 2011
Thank you for the prompt service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have sent a return and have not yet...

by Tough Traveler Shopper, February 22, 2011
I have sent a return and have not yet received my refund.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Excellent product. Keep up the good...

by Tough Traveler Shopper, February 9, 2011
Excellent product. Keep up the good work!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The customer service is excellent...

by Tough Traveler Shopper, December 20, 2010
The customer service is excellent however i think the tracking is quite disappointing. Its not so updated and i'm just waiting for it to arrive my doorstep.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great service, great product.

by Tough Traveler Shopper, December 4, 2010
Great service, great product.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

As always, reliable and high quality!

by Tough Traveler Shopper, August 27, 2010
As always, reliable and high quality!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Nice range of products to choose from....

by Tough Traveler Shopper, August 21, 2010
Nice range of products to choose from. Tough Traveler called to assure me that they understood my order. Will buy from them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent

by Tough Traveler Shopper, June 18, 2010
Excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent - I love the bag!

by Tough Traveler Shopper, June 17, 2010
Excellent - I love the bag!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was without any hitches.

by Tough Traveler Shopper, February 28, 2010
It was without any hitches.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

This is my second purchase from Tough...

by Tough Traveler Shopper, December 21, 2009
This is my second purchase from Tough Traveler. Both experiences were excellant, good product and excellant customer service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Easy to use web site. Quick followup...

by Tough Traveler Shopper, October 10, 2009
Easy to use web site. Quick followup on bad credit card number. Order processed and received quickly.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Terrific

by Tough Traveler Shopper, September 19, 2009
Terrific

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Their products are consistently...

by Tough Traveler Shopper, September 18, 2009
Their products are consistently superior to any others that I've tried. They are well worth the premium price, because they last so long.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I loved the bag finder. That was very...

by Tough Traveler Shopper, September 12, 2009
I loved the bag finder. That was very helpful in finding backpack that would fit my kindergartener. The bags are perfect! Just the right size.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was a good experience.

by Tough Traveler Shopper, September 7, 2009
It was a good experience.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Tough traveler was great, their product...

by Tough Traveler Shopper, July 28, 2009
Tough traveler was great, their product is outstanding and unlike the competition made in the USA.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The pack is everything I expected, next...

by Tough Traveler Shopper, July 16, 2009
The pack is everything I expected, next week I will put it to the test.

  I would shop here again
Overall Rating: 5/5.0 store rating

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