Puritan's Pride

Puritan's Pride
Average Rating: 3.8/5.0 store rating
Customer Service 4
On-Time Delivery 4
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I love to shop with puritan.com...

by Puritan.com Shopper, December 16, 2011
I love to shop with puritan.com it's the best sell website . Perfect!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

very good online chat nice prices...

by Puritan.com Shopper, November 28, 2011
very good online chat nice prices very very good packaging ithought i select & pay for DHL shipment, but probably this was a mistake i make, because thw order received via postal air mail in 17 days from USA to GREECE

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good, but I couldn't track the...

by Puritan.com Shopper, November 23, 2011
Good, but I couldn't track the order.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I wouldn't shop any place else for my supplements.

by carolnikkie, November 11, 2011
Puritan's Pride is the only way to go when it comes to purchasing your nutritional supplements.  You get great service, excellent value and prompt delivery; not to mention clean, clearly-labled and well-packaged products.  I wouldn't shop any place else!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was sent and e-mail that they...

by Puritan.com Shopper, September 21, 2011
I was sent and e-mail that they refunded Pay Pal but there was no explaination of WHY. I took a great deal of time deciding on the correct product for the situation that I tried to purchase and then wasted time waiting for it before I suddenly got a refund...again with NO EXPLAINATION...when I could have just gone to a local vitamin store and purchased something similar (which is what I ended up having to do)in the first place. I don't know if the item is discontinued and would not take a chance trying to purchase it again. I've had problems with products not arriving in good condition in the past...jars of cream that leaked etc. Not sure I will continue to use this merchant.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Not so happy

by ghyak, August 15, 2011
I just want everybody to be aware of their soon-to-expire products. I have ordered twice from them and many items have expiration date within 4 months from my purchase date. When I ordered online, I could not see when the products expire. Maybe when they put stuff on sale, it means the products will expire soon.
Shipping from their location (New York State) to the west coast (ARizona) takes at least 10 days.
Also, try to look around for their advertisement for freeshipping and 10% off and click through the ads. I did not know about this "trick" . I made my order of more than $350 and got no discount at all, then I used an old desktop to check my order status that day and found out that my old browswer got the coupon. I called their customer service and was told that it depended on the search engine and they could not apply the discount for my order made that same day.
I can't really tell about the quality but they don't taste good.

x I would not shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Have always been pleased with the...

by Puritan.com Shopper, July 3, 2011
Have always been pleased with the products ordered and the delivery has also been within the time frame I expected. I already have expressed my delight with the product, cost, and quick delivery with many of my contacts.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Pleased

by Puritan.com Shopper, May 17, 2011
Pleased

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent selection, good quality, prices are just OK

by prarie, April 20, 2011
I have been Puritan's customer for 10 yrs. The quality of their vitamins is very good, selection of the products is excellent, the shipments are on-time and the order process is a breeze.
However, the prices and sales used to be much better. Yesterday I ran 2 parallel orders: one on Puritans.com and another on Swansonvitamins.com for the same supplements (their own brands). Here's the result:
With the "Buy 1 get 1 free" Puritan's sale and a $15 off coupon Puritan's order still was $20 more than Swanson's order (no sale and a $10 off coupon). AND with Swanson's order I got higher quantity per supplement.
Guess which order I finalized :)

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Great experience overall.

by metaiheart, April 5, 2011
We only use this brand of vitamins, and I recently just started on the ultra woman daily multi-vitamin. They have been making a difference, from what I can feel. The deals are amazing, the shipping is always fast and this company is very reliable.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Product is very good, price was...

by Puritan.com Shopper, February 28, 2011
Product is very good, price was excellent - with discount. Shipped very quickly. Very satisfied

  I would shop here again
Overall Rating: 5/5.0 store rating
 
I have shopped with this company off and on in the past never without a problem although I do remember the way they ship seems like it takes forever.  Priority&n bsp;Mail is not that much extra and I really wouldn't mind paying for it.    Read full review...

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

best prices

by Puritan.com Shopper, January 3, 2011
best prices

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Escellent and prompt service

by Puritan.com Shopper, December 15, 2010
Escellent and prompt service

  I would shop here again
Overall Rating: 5/5.0 store rating
 

quick and easy

by Puritan.com Shopper, September 5, 2010
quick and easy

  I would shop here again
Overall Rating: 4/5.0 store rating
 
A friend of mine turned me to this website when I was running low on supplements. I honestly dread the trip to GNC because their items are so expensive and not even that great quality. Buying supplements online can even be somewhat of a hassle if you   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
On 10/4 I placed an online order with Puritan's Pride. On 10/6 I saw that the purchase amount of $91.92 from Puritan's Pride showed up as a deduction from my checking account account. On 10/9 I received an email from Puritan's Pride stating that   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

no hassel

by Puritan.com Shopper, August 4, 2009
no hassel

  I would shop here again
Overall Rating: 4/5.0 store rating
 
Puritan's Pride is a company that distributes pills and health oriented products both Homeopathic and regular. They are an extremely customer service oriented company that I've been using for years.You can go to a secured web page for ordering   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very Satisfied

by erict10, May 19, 2009
Puritan's Pride  products consistently pass the quality tests at the independent Consumer's Lab test site. This is the only non-profit supplement testing site that I know of. While shipment is occasionally slow, it has improved in the past few years. My shipments have been accurately shipped with no problems.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

I was very pleased with the service and...

by Puritan.com Shopper, May 17, 2009
I was very pleased with the service and product.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

lots of products

by Puritan.com Shopper, April 14, 2009
lots of products

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Puritan's has lost my future business because of poor communication.

by rcroxton, March 29, 2009
I place an order on March 13, 2009 and received an order confirmation email. On March 26, I sent a message inquiring if my order had been shipped since I had not received it yet.  Keri in customer service said the order was never processed due to a problem with my payment.  I never received a message informing me of any problem.  If I had not contacted them I would be waiting longer for nothing.  Bad company practice not to try and contact a customer with a problem.  I have since ordered from another company.  Puritans has lost my business.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Excellent. Cheapest way for me to buy my supplements.

by meanashell, February 8, 2009
Puritan's Pride gives different prices depending on how many of each item you buy. The best deal by far is the buy 2 get 3 free deal. You will be hard pressed to find a cheaper price. When I buy from Puritan's Pride I usually make big orders and receive my order in about a week. This last order was 5 each of about 8 different items. Doing some quick math I figured that I saved roughly $500 or 70% by buying from Puritan's Pride as opposed to GNC or Vitamin World.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Terrible...never again!!

by auldphartt, January 6, 2009
This is to warn people not to order products from Puritan's Pride Online!  This company doesn't value it's customers at all.  I ordered (3) 16oz jars of Coconut Oil on 12/20/08.  Puritan's emailed me with notice of shipping  as of   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Beware of Unethical Business Practices

by wrkissel, December 11, 2008
Until this year, I had been a loyal customer of Puritan's Pride.

However, this company has begun featuring products at very low prices without having any intention of selling them at those prices.  Their purpose?  When you order these outstanding values, you generally order other products along with them without being as selective as to whether the prices are right.  Puritan's Pride ships you the products that have good profit margins and notifies you the rest are on back-order.  And they stay on back-order forever even though they are in stock and continue to be advertized and sold at higher prices.

As proof, I ordered Product #017895, Glucosamine, 2 for $17.94 on October 24, 2008.  On October 28, I was notified that the product was on back-order.  The last time I was told that the product was still on back-order was December 6.  This same day, I saw that Product #017895 continued being advertized and ordered it again, now at a sale price of 2 for $29.99.  It was delivered a few days later on December 11.

Since the practice of advertizing products with no intention of shipping them at the advertized priced is fraud, I will be contacting the appropriate agencies. 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

ORDERED ONLINE 16 DAYS AGO AND HAVE HAD...

by Puritan.com Shopper, October 9, 2008
ORDERED ONLINE 16 DAYS AGO AND HAVE HAD NO FOLLOWUP OR DELIVERY. ATTEMPTED TO MAKE A 1-800 CALL YESTERDAY TO CHECK THE STATUS OF ORDER BUT HUNG UP THE PHONE AFTER WAITING 35 MINUTES FOR ASSISTANCE. I THEN SENT AN EMAIL AND AS OF NOW HAVE HAD NO REPLY.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 
As a person who takes all types of nutritional supplements, I have spent a lot of money on expensive health remedies, many of which do not work or are not of good quality. I saw an ad for Puritan's Pride, with unbelievably low prices and great deals for   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I haven't received my order. Called...

by Puritan.com Shopper, June 9, 2008
I haven't received my order. Called customer service and they have no idea when I may receive the order. I am very unsatisfied and hoped it would not end in a credit card dispute.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 
My husband and I take several different supplements for our health, as well as daily vitamin and minerals. I was fed up with the high prices that are charged for supplements these days, and when I heard about Puritan's Pride from a friend who's opinion   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
My husband and I owned a combination Natural Food Restaurant and Health Food store for nearly 30 years, so, needless to say, we got spoiled when we were able to buy all our vitamins at wholesale prices. It was easy when we ordered from the manufacturers   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Prices are great!

by Puritan.com Shopper, May 1, 2008
Prices are great!

  I would shop here again
Overall Rating: 4/5.0 store rating
 
I’ve been using Puritans Pride for years. I use herbs a lot and also order for my stepmother. I guess I order more that 4 times a year. I love them because usually they have a buy one get one free sale. There shipping is $3.95 no mater how much or how   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Easy online ordering and relatively...

by Puritan.com Shopper, January 29, 2008
Easy online ordering and relatively fast delivery.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It has been almost 14 days since my...

by Puritan.com Shopper, January 8, 2008
It has been almost 14 days since my purchase and there is no system for tracking my order. I am a bit worry whether I can receive my order or not.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I was really surprised that my order...

by Puritan.com Shopper, December 18, 2007
I was really surprised that my order came so quickly, mainly because of this time of year. Thanks to Puritan I got my order fast. I will be buying from them again in the near future. I will also tell all of my friends so that they can order too.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

No problems.

by bugmenot, November 13, 2007
I've shopped PP for a few years as an overseas customer. No problems so far; quick service and I get what I order. Their pricing structure is complex and silly but the bottom line is that for where I am (Asia) they're cheaper than any alternative by a long shot. Note that they have multiple websites; prices for the same things are (as of today) cheaper on puritansale.com than on puritan.com.

If they stopped playing games with their pricing I'd like them even more.



  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Top marks for selection, price and handling.

by plainclothes, October 9, 2007
Having read a few recent reviews here, it was with some trepidation that I placed a large international order with PP. The breadth of selection and the low prices (buy one, get three) were too good to pass up. The order has arrived today, well-packed, complete, and well within the promised time frame. Only one minor shortcoming: shortly after placing my order, there was an e-mailed confirmation, but I heard nothing further until the order arrived today. An e-mail confirming that the order had shipped would have been good, but why get picky? This has been a brilliant transaction, and I'll definitely use them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great Prices, Fast Shipping

by moreyada, September 10, 2007
Since I don't have a chemical analysis lab in my basement, vitamins are a commodity. I can't really tell if one is better quality than another. The all state they follow GMP (good manufacturing practices) standards and past that I have not come across   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Expect 3-7 days but arrived around 10...

by Puritan.com Shopper, August 1, 2007
Expect 3-7 days but arrived around 10 days, please state if 3-7 business days for delivery if available.

  I would shop here again
Overall Rating: 4/5.0 store rating

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