DigitalGiftStore.com

DigitalGiftStore.com
 
Average Rating: 3.78/5.0 store rating
Customer Service 3
On-Time Delivery 4
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Great site with a wide variety

by dbucky, October 3, 2011
Digital Gift Store is certainly one of the better non-mega-corporation online retailers. Over the past two years, I've purchased small items for my office, but have also got some big ticket stuff like a firepit. My items always come on time and I never feel like I'm being cheated on shipping. A perfect combination for an ecommerce site.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Saved me money and time

by jeanierine, August 31, 2011
This site offered really interesting and cool selection of Infinity wall clocks that allowed me to find the perfect new addition to our redesigned lounge. I saw a similar style clock at Pier One, but it was almost double the price, so naturally, I ordered up this bad boy and am pleased that it is at my home, on my wall, in perfect working order. Buying from this site caused me no worries, so therefor, of course I will buy again!


  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

A solid E-Commerce experience

by mightyblake, August 26, 2011
This is one of the good ecommerce sites I’ve used. I was initially wary about using them, but they had the best price for a weather station that I wanted. It came on time, it perfect working conidition. There were no hickups or problems with the process at all. I’ve a very happy costumer.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Friendly and Helpful

by theniece, August 19, 2011
I had a great experience with DigitalGiftStore.com!  The customer service center is extremely helpful and didn't appear to want to speed me along when I called to ask questions about a toaster oven I was looking at.  It's hard to buy online and the additional service was a must.  In the end I bought exactly what I needed, it was less expensive than what I was originally looking at, arrived very quickly and I am happy as can be.  I would certainly put my business their way again!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

No problems working with this site

by bigpaulw, August 1, 2011
I picked up a Garmin GPS from Digital Gift Store and wanted to report that everything was delivered on time and in perfect condition. I have had no problems working with this site and will not hesitate to use them again.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Took care of my problems!

by mauderlewis, July 29, 2011
I found this site while google-searching for a weather station. I was pleased with the price they had for the Oregon Scientific advanced weather station and quickly placed an order. The station arrived quickly, but unfortunately it came with the incorrect power supply. I got in contact with the support at Digital Gift Store, and they reached out to their distributer and were able to get a correct power unit sent to me for free within the week. I'm very impressed with their price and how they opperate, they didn't just simply shift the blame to another company, they took matters into their own hands and resolved the issue themselves, for my benefit. This site has secured themselves another customer!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Helped me with a returned product and were very helpful

by gmullan44, June 10, 2011
A great site and I will do business again with them. I had issues with returning a product and was treated with understanding and the utmost respect from the Digital Gift Store staff. They did everything in their power to work with me and the product company to get my issue resolved. My hat goes off to them and to the guys at Proman!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

One of the good ones

by gpaulow6, May 31, 2011
I'm quite pleased with this site's outstanding service, and extremely surprised to see how fast my weather station and pet supplies shipped.
I was also incredibly pleased that when I emailed their support to check on something, I got a response from a real person! And not only was it not a premade email but it was friendly and even had a good sense of humor.
Digiresources.com easily gets an A+ as far as any online retail goes. Great selection, great prices, and great support.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

A positive e-commerce experience

by jwilks75, May 24, 2011
A true diamond in the rough when it comes to e-commerce sites. I've consistantly received all of my purchases on time and in perfect shape. I've had some issues with a lot of the big name online retailers, but never Digitalgiftstore.com. They are great!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

No complaints at all. Very easy site to navigate and customer service was superb.

by niecemail, May 15, 2011
I bought a KidKraft outdoor pirate sandbox for my son from DigitalGiftStore.com. I placed the order on a Sunday, had tracking information within 2 days. The box was missing a screw needed to attach the top and I contact the store right away. I heard back from them within 3 hours and was told they had contact KidKraft and the screw would be shipped within 24 hours. Sure enough, I had the part in hand within the next three days and my son LOVES his pirate ship. Have no complaints at all!! The service was great.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Prompt response to my needs

by snpeterson86, April 30, 2011
Very impressed with Digital Gift Store's prompt response to a problem with with one of my orders. Though I was initially perturbed with the mistake, my annoyances were assuaged after talking with their support team. I was able to receive my replacement item in just a few days after contacting them. I'm very pleased that I decided to shop on their site and that even though there was a mistake, they did they're very best to fix it.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great knick-knacks for decorating a house

by leakai81, April 28, 2011
I have a new apartment, so I have been decorating and have used online retailers as resource for finding the best gets. A great site which I've used to by several accent items is DigitalGiftStore.com. They have all sorts of cool things, but I've been really impressed with their decorative items. They have quite the variety of different stuff, but their wall art is really amazing. I've easily saved at least a 100 bucks on wall art by using this site.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great online gift shop

by sha5eohah, April 25, 2011
This site has great shipping and an amazing selection of great gift items. I go to Digitalgiftstore.com to get all sorts of gifts for family and coworkers. I recently got my dad a weather station (he loves all that kind of junk) and he's totally in love with it. The shipping cost on it was super reasonable and it arrived really fast. I'm stoked about my purchase and glad that I can get all sorts of stuff that will make me my dad's favorite kid!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
WORST ONLINE SHOPPING EXPERIENCE EVER!!I ordered e-collars and a remote for my dogs --I had to send the "add-a-collar" back three times, and I ended up never receiving the full refund that was guaranteed to me in an   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Pleasurable online experience

by lefaygriffon, January 14, 2011
I ordered a Nostalgic Electrics wok from digital gift store as a Christmas present to myself. I fancy myself a bit of a stir-fry master, since it's pretty much all I ate at University. The wok was cheaper than the ones available at Target and stores like that.  The wok also arrived in about 8 days, including weekend. I'm super pleased with this product and consider finding it a WIN!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Quick and easy for holiday shopping!

by mannupaudrey, January 2, 2011
I purchased a total of five items this Christmas from Digitalgiftstore.com: a weather station, an RC helicopter, a new watch, a GPC and a decorative clock. It was great finding an eclectic assortment of items which made perfect gifts for my friends and family. It was great to find all of these gifts at a lower price than I found in the real world, and I was pleased when all of my gifts arrived and nary a one was damaged. It was almost priceless having a relatively stress-free shopping holiday experience!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Buyer beware. They wont ship til next century!!

by jcopeland, November 30, 2010
I ordered a child gate on the 20th and it is the 1st and still not shipped.  They have lied twice now about the date the item would ship.  Denise with the company seems to not really care about the issue.  They will not return my calls either.  Run Run Run.  Amazon was higher but I know I would have already have the item.  So what it was a holiday weekend.  This is the web my friends.  It has had over 5 business days without the holiday to ship and it has not.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Great site to get some X-Mas shopping done

by chamomileboon, November 11, 2010
I'm working on getting the bulk of my Christmas shopping done early and have been using this site to get a few of my gifts for my family. I received yesterday the Audiovox GPS unit for my husband (he's constantly getting lost) and placed an order yesterday for a radio controlled helicopter for my son. Digital Gift Store is a reliable site and if I manage to get my X-mas shopping done before Black Friday, I'll be sure to give partial credit to them!

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

This site has the electronics I like to buy

by jojoelong, August 10, 2010
Digital Gift store has been a great site for me for buying practical electronics.  I bought a Belkin mobility kit so I can listen to my XM radio while jogging. I love the product and was so happy that I was able to find it at the best price.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Smooth delivery or a quality product

by suupahiro, July 31, 2010
Digital Gift Store quickly shipped my weather station while I was living down in South Carolina and I was happy to see that the hardware weathered the heat and humidity. The station had a very fast shipping and I was able to use the online tracking to keep tabs on my item, thankfully there were no hiccups.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Easy to navigate site and good deals

by steveybarn, July 28, 2010
I ordered a Cannon Powershot digital camera and was pleased to have it at my doorstep within the week.  The Digital Gift Shop website is really easy to navigate and I found plenty of products with good deals that I will probably purchase at a later date.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

This company is run by criminals!

by cidshagger, June 1, 2010
Run from this company!  I ordered a component for my weather station.  It did not work when I got it.  I returned it to the company and they never sent my refund.  I finally challenged the charge with my credit card company and did not have to pay.  This company then charged me the amount in a penalty assessment they reported to the Associated Credit Services (Collections agency) in Idaho.  They said their "Purchase Agreement" allowed them to do this because chargebacks make them look bad.  I have no product.  I get a bad credit hit from them.  And the interest keeps accruing.  Don't believe me.  Read the purchase clause they make you check when placing your order.  This company will TAKE your money one way or another.  Very rude.  Very Unprofessional.
RUN from these folks!!!!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

RUN AWAY, QUICKLY

by mack2010, April 25, 2010
PAY ATTENTION TO THE NEGATIVE COMMENTS.  I WISH I HAD CHECKED THEIR REVIEWS BEFORE I ORDERED.  IF YOU ORDER THROUGH THEM BE PREPARED FOR A HORRIBLE EXPERIENCE.  THEY SAID THEY HAVE A PRODUCT IN STOCK AND THEY DO NOT.  I USED A COUPON CODE THEY SAID WAS INVALID AND THEY CANCELLED MY ORDER WITHOUT ANY NOTICE.  (WISH I HAD MOVED ON THEN).  THE CUSTOMER SERVICE IS VERY POOR.  READ THE FINE PRINT.  I HAVE NOT YET RECEIVED MY ORDER AND I AM HOPING AND PRAYING THAT I DO.  I CANNOT CANCEL MY ORDER EVEN THOUGH THEY DO NOT EVEN HAVE IT IN STOCK.  I AM HOPING AMERICAN EXPRESS CAN HELP ME.  ALL THE NEGATIVE FEEDBACK I HAVE EXPERIENCED.  BEWARE AND RUN THE OTHER DIRECTION.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

NIGHTMARE

by jams25, February 27, 2010
NIGHTMARE AND SCAM ARTISTS:  Bought a summer infant monitor and the item delivered was in a box labelled "refurbished"  Contacted Digital Gift and they apologized and said I should return which I did.  I did not want a replacement so asked for credit.  After 6 weeks with no credit issued to my credit card, I placed a dispute with my credit card company and Digital Gift accused me of doing this "maliciously" and told me to remove my dispute with the cc company which I did not do. They now have reported me to a collection agency...for what I have no idea, although I suspect they are just hoping I will send them so money to get the collection agency off my back.  I have impeccable credit and these guys are unscruppulous.  DO NOT USE THEM.

x I would not shop here again
Overall Rating: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 
I was very happy and shocked  to find a individual wireless rain gauge for so little money.   I found this one while shopping online.   I purchased it from DigitalGiftStore.com as they had a good and fair price  and shipped   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I was very satisfied with my order from DigitalGiftStore.com.A customer service representative e-mailed me regarding the out of stock item, I completely understood, the rest of my order came on time in excellent condition.The shipping and   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

A+ Very happy with transaction and tracking

by vacationhappy, May 12, 2009
This was a great experience! 

Placed the order with digitalgiftstore after looking over and researching this product online at amazon and various other resellers. The order was placed at night March 2nd and was processed the following business day on Tuesday. Processing was very fast and received an email with the tracking information Wed, Mar 3, 2009 at 9:20AM!!! 
 
Overall, a very good company to do business with. I didn't find any need to contact them via phone as everything was done online, but I'm sure there phone support is just as good as there online ordering process. Thanks for the speedy transaction DigitalGiftStore!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I ordered a weather monitoring system for use in my elementary school classroom. I needed an affordable and reliable way to organize my students studies for weather and after a lot of online research, this seemed like the best option. It turned out to be   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

personal phone calls and attention to customer

by junkyardsigns, March 13, 2009
ordered some custom award trophies and they personally called to follow up and took care of unique requests. All my online purchases seem to be just average or difficult but this is a real merchant that takes care of its customers.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
My wife bought me a watch winder and the on-line description was not clear as to how it operates. It turns out their model is not compatible with my brand of automatic watch. It was returned with all boxes, instructions, plastic wrap, etc., in other   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 
During the ordering process, a great thing is that I was surveyed by both the Manager and I think her boss, Woody Hertzog. They really want to find out where they are doing good and where they could be even more efficient or products we are looking   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 
I ordered a Summer video baby monitor for a baby shower gift. Within a week, I received a used, banged up baby monitor. Immediately emailed Heather at customer service...they promised to send me another 2nd day air...it didn't arrive and because she   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 
Absolutely HORRIBLE company. Absolutely the worst customer service. They were more money than other sites that were offering free shipping. So in the end they were much more money than other sites. The ONLY reason I chose to go with them was because the   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 
DigitalGiftStore, Inc. is a good company to work with. They have a wide selection of items, they are at a great price, they fulfill their orders in a timely manner, and in short, provide good customer service. I would not hesitate to order from them   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
What a good shopping experience. Ordered and received product fast. I like the easy approach to the categories of products, and lots of open space to not make shopping a flashy bunch of confusing buttons. Don't get me wrong, they had all the advanced   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Worst Internet vendor I have ever encountered. 1. Within minutes after acknowledging my order, this store notified me that the shipping charges would be higher because one item on my order would ship from a different location as the other two items,   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

Avoid this vendor - 1 week delivery, almost 3 weeks.

by dmdreaming, January 2, 2008
After confirming a Xmas delivery by email on Dec 14, I ordered the item. UPS got the electronic info on Dec 20th, actual item shipped late on Dec 21st, actually delivery date Jan 2, 2008. Customer service is poor, phone contact is almost impossible, emails are just form letters with no real answers to the questions you ask. Returns require a 15% restocking fee and you pay the shipping both ways - I could not get an estimate of these costs even though I requested them in writing twice. They don't take any responsibility for this unreasonable delay in shipping. This is my first bad experience buying online. I would avoid this vendor - there are better choices.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 
Please share with your supervisors how impressed and pleased I am with you and the personal service your company provides when purchasing a product. It is very comforting not to have to deal with computers, "select your number", or recorded telephone   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

What a nightmare!

by buffetmarie, May 29, 2007
This experience has soured me on purchasing online ever again. First a wrong item valued at a fraction of the price of the item I ordered was sent. It took days to get a response regarding this error. Then the item I wanted was backordered for weeks,   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Worst experience ever!!! AVOID

by serffv, May 21, 2007
That store is a joke or scam if you prefer. They sent me broken wall clock and when I asked them to give me money back in exchange of the box with broken glass that I got, they answered "since you are not seeking an exchange for your defective item our non defective return policy will have to apply." And more "In addition to this fee, a charge (up to 100%) will be assessed for items that are returned missing or containing broken parts."

That means I have to send them item back and they will not credit transaction. I opened dispute with credit card and will file complains with BBB and FTC!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating

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