Projector SuperStore

Sent correct lamp in a timely manner. Good job.

 I would shop here again

They were not up-front about shipping costs. They have a disclaimer in small print about free shipping "on certain items"; I consider this statement misleading. Every other merchant that I have dealt with on line will display any shipping charges at the time of purchase. Adding shipping charges after ordering is not a good business practice.

 I would not shop here again

It was a good experience overall. I was able to find what I needed on the website. Unfortunately I have no idea where the item is. I never received a tracking number or information telling me the item was shipped.

 I would shop here again

OK except not being notified that it had shipped.

 I would shop here again

The adapter came quickly and was very cheap. No problems with my order.

 I would shop here again

I had a very good experience. The item I purchased has been recently discontinued and is not readily available. I was buying it for a customer and substitutes for this item were not acceptable for his purpose, so I was very happy to be able to locate this item for him.

 I would shop here again

Simple and pricing was good.

 I would shop here again

Order placed January 14, 2010. Did not realize until I checked the invoice on the computer that this product was a "drop shipment from the manufacturer", nor did I know that shipping could not be traced until I reviewed this invoice. The invoice I received through e-mail did not indicate either of these items. I have received orders from others in 5-7 days which are far more distant than Scottsdale, AZ. Of course, I now know that I don't know from where the product is being shipped. No estimated shipping date or delivery date was furnished. I did, of course, notice that my credit card was charged on the day the order was placed, January 14th.

 I would shop here again

very knowledgeable sales person

 I would shop here again

The sales department explained the product well. Communication from Projector Superstore was efficient. Received product in good condition and on time. No complaints.

 I would shop here again

Easy, smooth transaction

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It was fine. I did not understand at the outset that both items would be drop-shipped and was alarmed when my charge card was charged and I had no shipping information. A representative of the firm responded promptly to my inquiry and the matter was resolved.

 I would shop here again

Although the advertised price that I agreed to and purchased, was somehow " not available" after I had ordered, They contacted me and left me the option to cancel or proceed.I feel that the increased price was still ok for that product, and I paid the additional money and purchased it.

 I would shop here again

very helpful and pleasant to deal with. unit arrived on time and exactly as advertised.

 I would shop here again

No answer to question 2 or 3 because I have not received my order yet. 6) An email was required to complete the purchase.

 I would not shop here again

Sales/Customer Service Rep, Tavia Siler, was as helpfull and concious as any telephone representative I have ever delt with. What ever you are paying her, it's not enough. Give her a pay raise before you lose her to someone else. Charlie Dains Conway, AR

 I would shop here again

I went online to place my order. Very user friendly and efficient. Someone followed up with an email needing to confirm my order prior to processing. I received my product within 4 business days and am pleased.

 I would shop here again

I thought that the projector wasn't working. I called the vendor and got very nice help. We were able to resolve the issue on our own, (I wish they had had the very simple information to help us - troublshooting was a bit thin), but they were very nice, helpful, and great to deal with. I really like this place!

 I would shop here again

This purchase was unbelievably easy and fast. An email note to the store gave us the part number, cost, and in-stock status, and the on-line ordering was straightforward. It might have been simple to track the shipment, but it arrived so soon that I never got the chance!! Everything exceeded my expectations. Thanks.

 I would shop here again

Site said projector was in stock, but after placing the order, I recieved a confirmation saying it was not in stock and there was no ETA. I called to inquire before completing the transaction, at which time I was told it would be 6-8 weeks before the product arrived in inventory. I cancelled the order.

 I would not shop here again

Projector superstore came through with my bulb in excellent condition at a great price. My only complaint was that my shipment was delayed do to its out of stock status. Although shopping.com showed the bulb in stock, I would highly recommend calling ahead prior to ordering if you require this to be shipped quickly like I did. I did receive great customer support through the phone and emails trying to get my purchase out to me.

 I would shop here again

They had a good price on the projector I wanted. I had to fax back a signed form to verify the charges to my visa card, other then that everything went well.

 I would shop here again

Had to fax signature not mail-in form to verify the purchase - the circumstances of the purchase were unusual.

 I would shop here again

Customer service rep was very friendly and helpful. Estimated ship was due to arrive on Monday. Actually arrived on the prior Friday morning!

 I would shop here again

The projector superstore answered my questions and had the product I wanted for a good fair price I wanted. I had been looking on E-Bay but was happy to buy for the projector super store instead.

 I would shop here again

Customer service excellent, had to call to located the item needed. Gentleman on phone was very helpful.

 I would shop here again

Promptly response on the status of purchase.

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I received our products in good condition! Thank you...

 I would shop here again

The only problem I had ordering was: I was supposed to re-summit a fax with my credit card info but the fax would never go through. Everthing was took care of.

 I would shop here again

It was efficient and effective. I perceived interest to help me with all aspects of my purchase.

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This merchant delivered exactly what was ordered when promised.

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Fast service and good price for the projector screen.It was delivered quickly.

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Excellent, quick service. Good variety of products.

 I would shop here again

Quick, efficient service with good follow-up

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I purchased a projector package for our church at this store. The package included a projector, electric screen, and a few other nice accessories. We have installed everything and it works great. The delivery was on time and everything was in good condition when it arrived.

 I would shop here again

One of the best projector sites I've found. Spent quite some time reviewing projectors. They had the one I wanted and at the best price. I called them to make sure it was new and not a refurb. They answer the phones, are very helpful, honest and informative. Shipping was fast, my projector shipped same day. Received it new in the box and in perfect condition. They have a great selection of projector screens. I will get a new screen from them as well. I will continue to do buisness there. Thanks for the great deal!!

 I would shop here again

great customer service,excellent experience..shipped same day.They are very helpful,answering the phones and quick e-mail response. Projector works great, new and perfect condition..couldn't be happier

 I would shop here again

Excellent service and easy to access web page for ordering, simple and to the point. I don"t have a lot of time to jump through hoops on a web page. If it is easy, they get the order, if it takes over 2 minutes..no order.

 I would shop here again

Order confirmation came quickly, as did billing information. Actual delivery of the product was several days later, but within the maximum period quoted on the site. In total a good shopping experience. I would use the site again.

 I would shop here again

First Time purchase. The equipment arrived on time and in good working order. Thanks much.

 I would shop here again